Aegis Melville

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ResidentialBalmoral Aged Care Group Pty LtdSite ARCH-03189Service balmoral aged care group pty ltd::aegis melville::melville::6156

Overview

Care typeResidential
Operational places73
RegionMelville (SA2)

Location

Melville (SA2)

1 French Road, MELVILLE, WA, 6156

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 3May 2024 — 3Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 3Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing4
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645334
Feb 202645333
Oct 202545533
Aug 202545333
May 202535233
Jan 202545333
Nov 202445333
Jul 202445333
May 202435232
Feb 202435332
Dec 202345333
Aug 202345333
May 202335133

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
29 Oct 2024Site AuditConsumer dignity and choiceCompliant
29 Oct 2024Site AuditOngoing assessment and planning with consumersCompliant
29 Oct 2024Site AuditPersonal care and clinical careCompliant
29 Oct 2024Site AuditServices and supports for daily livingCompliant
29 Oct 2024Site AuditOrganisation’s service environmentCompliant
29 Oct 2024Site AuditFeedback and complaintsCompliant
29 Oct 2024Site AuditHuman resourcesCompliant
29 Oct 2024Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Following a site audit conducted on 18/09/2024 to 20/09/2024, the Commission made a decision on 29/10/2024 to re-accredit this service. The period of accreditation of the service will expire on 14/12/2027.

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  2. Site Audit

    Prepared by Patricia Golledge

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  3. Site audit Performance Report

    A site audit was conducted with this service on 18 September 2024 to 20 September 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Accreditation decision

    Following a site audit conducted on 26 October 2021 to 28 October 2021, the Commission made a decision on 14 December 2021 to re-accredit this service. The period of accreditation of the service will expire on 14 December 2024.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 26 October 2021 to 28 October 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 May 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Assessment

    Following an audit we decided that this home met 43 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 May 2021.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 May 2018.

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  10. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.