Aegis Balmoral

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ResidentialBalmoral Aged Care Group Pty LtdSite ARCH-03190Service balmoral aged care group pty ltd::aegis balmoral::como::6152

Overview

Care typeResidential
Operational places197
RegionComo (SA2)

Location

Como (SA2)

29 Gardner Street, COMO, WA, 6152

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 3May 2026 — 33Overall
Compliance5
Quality measures2
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202635233
Feb 202635133
Oct 202545333
Aug 202545333
May 202545443
Jan 202545343
Nov 202445343
Jul 202445442
May 202445333
Feb 202435332
Dec 202334332
Aug 202334332
May 202334132

Compliance findings

9 recorded

DateTypeRequirementSeverityFindingStatus
22 Jan 2024Site AuditOrganisational governanceCompliant
22 Jan 2024Site AuditConsumer dignity and choiceCompliant
22 Jan 2024Site AuditOngoing assessment and planning with consumersCompliant
22 Jan 2024Site AuditPersonal care and clinical careCompliant
22 Jan 2024Site AuditServices and supports for daily livingCompliant
22 Jan 2024Site AuditOrganisation’s service environmentCompliant
22 Jan 2024Site AuditFeedback and complaintsCompliant
22 Jan 2024Site AuditHuman resourcesCompliant
11 July 2023Assessment Contact - SitePersonal care and clinical careNot applicable

Accreditation & assessment timeline

12 events

  1. Accreditation decision

    Following a site audit conducted on 05 December 2023 to 08 December 2023, the Commission made a decision on 22 January 2024 to re-accredit this service. The period of accreditation of the service will expire on 20 April 2027.

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  2. Site Audit

    Prepared by M Kalra

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  3. Site audit Performance Report

    A site audit was conducted with this service on 05 December 2023 to 08 December 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Assessment Contact - Site

    Prepared by M Glenn

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 15 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Accreditation decision

    Following a site audit conducted on 31 August 2021 to 02 September 2021, the Commission made a decision on 20 October 2021 to re-accredit this service. The period of accreditation of the service will expire on 20 April 2024.

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  7. Site audit Performance Report

    A site audit was conducted with this service on 31 August 2021 to 02 September 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 14 December 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 14 June 2021.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 December 2020.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 December 2017.

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  12. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.