BallyCara Aged Care
activeOverview
Location
Scarborough - Newport (SA2)
16 Oyster Point Esplanade -, SCARBOROUGH, QLD, 4020
Star ratings
Latest — May 2026
Compliance findings
12 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 18 Mar 2025 | Assessment contact (performance assessment) – site | – | – | Organisational governance | Compliant |
| 13 May 2024 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 13 May 2024 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 13 May 2024 | Site Audit | – | – | Personal care and clinical care | Compliant |
| 13 May 2024 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 13 May 2024 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 13 May 2024 | Site Audit | – | – | Feedback and complaints | Compliant |
| 13 May 2024 | Site Audit | – | – | Human resources | Compliant |
| 13 May 2024 | Site Audit | – | – | Organisational governance Not | Compliant |
| 13 July 2023 | Assessment Contact - Site | – | – | Consumer dignity and choice | Not applicable |
| 13 July 2023 | Assessment Contact - Site | – | – | Personal care and clinical care | Not applicable |
| 13 July 2023 | Assessment Contact - Site | – | – | Human resources | Not applicable |
Accreditation & assessment timeline
14 events
- Assessment contact (performance assessment) – sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 06 February 2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 09 April 2024 to 11 April 2024, the Commission made a decision on 15 May 2024 to re-accredit this service. The period of accreditation of the service will expire on 21 June 2027.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 09 April 2024 to 11 April 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment Contact - Sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 22 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 11 May 2021 to 13 May 2021, the Commission made a decision on 21 June 2021 to re-accredit this service. The period of accreditation of the service will expire on 21 June 2024.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 December 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 11 May 2021 to 13 May 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 June 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 December 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 December 2017.
source ↗ - Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.