Bairnsdale Regional Health Service

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ResidentialBairnsdale Regional Health ServiceSite ARCH-04721Service bairnsdale regional health service::bairnsdale regional health service::bairnsdale::3875

Overview

Care typeResidential
Operational places17
RegionBairnsdale (SA2)

Location

Bairnsdale (SA2)

125 McKean Street, BAIRNSDALE, VIC, 3875

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 5Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 5Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing5
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645345
Feb 202645444
Oct 202545542
Aug 202545543
May 202545543
Jan 202545543
Nov 202445543
Jul 202455553
May 202445452
Feb 202445552
Dec 202345352
Aug 202355553
May 202345354

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
29 Mar 2023Site AuditConsumer dignity and choiceCompliant
29 Mar 2023Site AuditOngoing assessment and planning with consumersCompliant
29 Mar 2023Site AuditPersonal care and clinical careCompliant
29 Mar 2023Site AuditServices and supports for daily livingCompliant
29 Mar 2023Site AuditOrganisation’s service environmentCompliant
29 Mar 2023Site AuditFeedback and complaintsCompliant
29 Mar 2023Site AuditHuman resourcesCompliant
29 Mar 2023Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Following a site audit conducted on 06 February 2023 to 10 February 2023, the Commission made a decision on 29 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 29 March 2026.

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  2. Site Audit

    Prepared by V Stephens

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  3. Site audit Performance Report

    A site audit was conducted with this service on 06 February 2023 to 10 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 07 December 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 07 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Assessment

    Following an audit we decided that this home met 43 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 December 2021.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 December 2018.

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  8. Assessment
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  9. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.