Bentons Lodge - Residential Aged Service

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ResidentialAutumn Care Pty LtdSite ARCH-05793Service autumn care pty ltd::bentons lodge - residential aged service::mornington::3931

Overview

Care typeResidential
Operational places170
RegionMornington - East (SA2)

Location

Mornington - East (SA2)

197 Bentons Road, MORNINGTON, VIC, 3931

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 3Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4Overall
Compliance
Quality measures
Residents' experience
Staffing
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026
Feb 202645534
Oct 202545543
Aug 202545444
May 202545444
Jan 202545444
Nov 202445344
Jul 202445344
May 202445344
Feb 202445344
Dec 202335323
Aug 202345424
May 202335324

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
22 Nov 2023Site AuditConsumer dignity and choiceCompliant
22 Nov 2023Site AuditOngoing assessment and planning with consumersCompliant
22 Nov 2023Site AuditPersonal care and clinical careCompliant
22 Nov 2023Site AuditServices and supports for daily livingCompliant
22 Nov 2023Site AuditOrganisation’s service environmentCompliant
22 Nov 2023Site AuditFeedback and complaintsCompliant
22 Nov 2023Site AuditHuman resourcesCompliant
22 Nov 2023Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Following a site audit conducted on 09 October 2023 to 12 October 2023, the Commission made a decision on 22 November 2023 to re-accredit this service. The period of accreditation of the service will expire on 16 February 2027.

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  2. Site Audit

    Prepared by Katherine Richards

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  3. Site audit Performance Report

    A site audit was conducted with this service on 09 October 2023 to 12 October 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Accreditation decision

    Following a site audit conducted on 12 January 2021 to 14 January 2021, the Commission made a decision on 16 February 2021 to re-accredit this service. The period of accreditation of the service will expire on 16 February 2024.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 12 January 2021 to 14 January 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 24 April 2021.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 24 October 2020.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 24 October 2017.

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  9. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.