Australian Vietnamese Aged Care Services

active
ResidentialAustralian Vietnamese Aged Care Services LimitedSite ARCH-04450Service australian vietnamese aged care services limited::australian vietnamese aged care services::smithfield::2164

Overview

Care typeResidential
Operational places68
RegionSmithfield - Wetherill Park (SA2)

Location

Smithfield - Wetherill Park (SA2)

783-785 The Horsley Drive, SMITHFIELD, NSW, 2164

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 5Dec 2023 — 5Feb 2024 — 5May 2024 — 4Jul 2024 — 4Nov 2024 — 5Jan 2025 — 5May 2025 — 5Aug 2025 — 4Oct 2025 — 5Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience5
Staffing4
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645354
Feb 202645353
Oct 202555553
Aug 202545453
May 202555553
Jan 202555454
Nov 202455553
Jul 202445552
May 202445452
Feb 202455553
Dec 202355553
Aug 202355553
May 202345533

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
13 Apr 2025Site AuditConsumer dignity and choiceCompliant
13 Apr 2025Site AuditOngoing assessment and planning with consumersCompliant
13 Apr 2025Site AuditPersonal care and clinical careCompliant
13 Apr 2025Site AuditServices and supports for daily livingCompliant
13 Apr 2025Site AuditOrganisation’s service environmentCompliant
13 Apr 2025Site AuditFeedback and complaintsCompliant
13 Apr 2025Site AuditHuman resourcesCompliant
13 Apr 2025Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

11 events

  1. Accreditation decision

    Following a site audit conducted on 07/03/2025 to 11/03/2025, the Commission made a decision on 14/04/2025 to re-accredit this service. The period of accreditation of the service will expire on 27/06/2028.

    source ↗
  2. Site Audit

    Prepared by Denise McDonald

    source ↗
  3. Site audit Performance Report

    A site audit was conducted with this service on 07/03/2025 to 11/03/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  4. Accreditation decision

    Following a site audit conducted on 31 May 2022 to 02 June 2022, the Commission made a decision on 27 June 2022 to re-accredit this service. The period of accreditation of the service will expire on 27 June 2025.

    source ↗
  5. Site audit Performance Report

    A site audit was conducted with this service on 31 May 2022 to 02 June 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 02 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 02 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 02 October 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  9. Compliance monitoring update

    An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 07 May 2019 at Australian Vietnamese Aged Care Services to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

    source ↗
  10. Assessment

    Following an audit we decided that this home met 41 of the 44 expected outcomes of the Accreditation Standards and would be accredited for two years until 02 April 2021.

    source ↗
  11. Assessment

    This is a new home and is accredited for one year until 02 April 2019. We made the decision on 27 March 2018.

    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.