ACDMA Aged Care Services

active
ResidentialAustralian Chinese & Descendants Mutual Association LtdSite ARCH-03538Service australian chinese & descendants mutual association ltd::acdma aged care services::canley vale::2166

Overview

Care typeResidential
Operational places79
RegionCanley Vale - Canley Heights (SA2)

Location

Canley Vale - Canley Heights (SA2)

2 First Avenue, CANLEY VALE, NSW, 2166

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance4
Quality measures4
Residents' experience4
Staffing2
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202644442
Feb 202644443
Oct 202544542
Aug 202544442
May 202544443
Jan 202533433
Nov 202433432
Jul 202433332
May 202433542
Feb 202443543
Dec 202345542
Aug 202345542
May 202345532

Compliance findings

18 recorded

DateTypeRequirementSeverityFindingStatus
07 Feb 2025Assessment contact (performance assessment) – sitePersonal care and clinical careNot applicable
07 Feb 2025Assessment contact (performance assessment) – siteHuman resourcesNot applicable
07 Feb 2025Assessment contact (performance assessment) – siteOrganisational governanceNot applicable
28 June 2024Assessment contact (performance assessment) – sitePersonal care and clinical care NotCompliant
28 June 2024Assessment contact (performance assessment) – siteHuman resources NotCompliant
28 June 2024Assessment contact (performance assessment) – siteOrganisational governance NotCompliant
24 Jan 2024Assessment contact (performance assessment) – siteOrganisational governance NotCompliant
24 Jan 2024Assessment contact (performance assessment) – siteConsumer dignity and choiceNot applicable
24 Jan 2024Assessment contact (performance assessment) – sitePersonal care and clinical care NotCompliant
24 Jan 2024Assessment contact (performance assessment) – siteHuman resources NotCompliant
16 Jan 2023Site AuditOrganisation’s service environmentCompliant
16 Jan 2023Site AuditFeedback and complaintsCompliant
16 Jan 2023Site AuditHuman resourcesCompliant
16 Jan 2023Site AuditOrganisational governanceCompliant
16 Jan 2023Site AuditConsumer dignity and choiceCompliant
16 Jan 2023Site AuditOngoing assessment and planning with consumersCompliant
16 Jan 2023Site AuditPersonal care and clinical careCompliant
16 Jan 2023Site AuditServices and supports for daily livingCompliant

Accreditation & assessment timeline

22 events

  1. Assessment contact (performance assessment) – site

    Prepared by S Turner

    source ↗
  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 15/01/2025 to 16/01/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  3. Assessment contact (performance assessment) – site

    Prepared by J. Cayabyab

    source ↗
  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 24/05/2024 to 24/05/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  5. Assessment contact (performance assessment) – site

    Prepared by J Durston

    source ↗
  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 12 December 2023 to 13 December 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  7. Accreditation decision

    Following a site audit conducted on 05 December 2022 to 08 December 2022, the Commission made a decision on 16 January 2023 to re-accredit this service. The period of accreditation of the service will expire on 16 January 2026.

    source ↗
  8. Site Audit

    Prepared by M. Nassif

    source ↗
  9. Site audit Performance Report

    A site audit was conducted with this service on 05 December 2022 to 08 December 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  10. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 11 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  11. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  12. Assessment contact Performance Report

    An assessment contact was conducted with this service on 03 November 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  13. Assessment contact Performance Report

    An assessment contact was conducted with this service on 20 August 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  14. Accreditation decision

    Following a site audit conducted on 22 January 2020 to 24 January 2020, the Commission made a decision on 9 March 2020 to re-accredit this service for a further period. The decision on the service’s accreditation period was affirmed following reconsideration on 8 April 2020. The period of accreditation of the service will expire on 11 March 2022. The Performance Report is attached.

    source ↗
  15. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 11 March 2020.

    source ↗
  16. Assessment

    Following an audit we decided that this home met 24 of the 44 expected outcomes of the Accreditation Standards. We decided to vary this home’s accreditation period. This home is now accredited until 11 March 2019.

    source ↗
  17. Serious risk decision

    On 29 August 2018 a delegate of the CEO of the Australian Aged Care Quality Agency made a decision that failure by ACDMA Aged Hostel to meet two expected outcomes in the Accreditation Standards placed the safety, health or wellbeing of a care recipient of the service at serious risk. A site audit was conducted by the Aged Care Quality and Safety Commission (Commission) from 9 January 2019 to 10 January 2019 at ACDMA Aged Hostel to assess the performance of the service against the Accreditation Standards. The Commission found the service complies with all Accreditation Standards. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time. The Commission will continue to monitor the performance of the service including through unannounced visits.

    source ↗
  18. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 22 September 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 22 September 2019. The reconsideration decision and audit report is attached.

    source ↗
  19. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 22 September 2018.

    source ↗
  20. Assessment
    source ↗
  21. Assessment
    source ↗
  22. Assessment
    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.