Assisi Centre Aged Care

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ResidentialAssisi Centre LimitedSite ARCH-03425Service assisi centre limited::assisi centre aged care::rosanna::3084

Overview

Care typeResidential
Operational places150
RegionHeidelberg - Rosanna (SA2)

Location

Heidelberg - Rosanna (SA2)

230 Rosanna Road, ROSANNA, VIC, 3084

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 33Overall
Compliance5
Quality measures3
Residents' experience3
Staffing2
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202635332
Feb 202645333
Oct 202545433
Aug 202545433
May 202545432
Jan 202534332
Nov 202434332
Jul 202434232
May 202434432
Feb 202434331
Dec 202334331
Aug 202334332
May 202333432

Compliance findings

11 recorded

DateTypeRequirementSeverityFindingStatus
07 Oct 2024Assessment contact (performance assessment) – sitePersonal care and clinical careNot applicable
07 Oct 2024Assessment contact (performance assessment) – siteServices and supports for daily livingNot applicable
07 Oct 2024Assessment contact (performance assessment) – siteHuman resourcesNot applicable
12 Mar 2023Site AuditServices and supports for daily livingCompliant
12 Mar 2023Site AuditOrganisation’s service environmentCompliant
12 Mar 2023Site AuditConsumer dignity and choiceCompliant
12 Mar 2023Site AuditHuman resourcesCompliant
12 Mar 2023Site AuditOrganisational governanceCompliant
12 Mar 2023Site AuditFeedback and complaintsCompliant
12 Mar 2023Site AuditOngoing assessment and planning with consumersCompliant
12 Mar 2023Site AuditPersonal care and clinical careCompliant

Accreditation & assessment timeline

14 events

  1. Assessment contact (performance assessment) – site

    Prepared by V Stephens

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 17/09/2024 to 17/09/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Accreditation decision

    Following a site audit conducted on 18 January 2023 to 20 January 2023, the Commission made a decision on 12 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 12 March 2026.

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  4. Site Audit

    Prepared by G. Hope-Simpson

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  5. Site audit Performance Report

    A site audit was conducted with this service on 18 January 2023 to 20 January 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 1 June 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 21 December 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  8. Assessment contact Performance Report

    An assessment contact was conducted with this service on 06 May 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  9. Assessment contact Performance Report

    An assessment contact was conducted with this service on 17 November 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  10. Compliance monitoring update

    An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 06 February 2020 at Assisi Centre Aged Care to monitor the service’s progress in meeting the Aged Care Quality Standards. The Commission found the service complies with all Aged Care Quality Standards.

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  11. Assessment

    Following a site audit the Commission made a decision on 29 October 2019 that this service met seven of the eight Aged Care Quality Standards. The service is re-accredited for three years until 01 December 2022.

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  12. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 December 2019.

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  13. Assessment
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  14. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.