Ardrossan Community Hostel

active
ResidentialArdrossan Community Hospital IncSite ARCH-03644Service ardrossan community hospital inc::ardrossan community hostel::ardrossan::5571

Overview

Care typeResidential
Operational places33
RegionYorke Peninsula - North (SA2)

Location

Yorke Peninsula - North (SA2)

37 Fifth Street, ARDROSSAN, SA, 5571

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Overall
Compliance
Quality measures
Residents' experience
Staffing
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026
Feb 2026
Oct 2025
Aug 202544543
May 202544544
Jan 202544344
Nov 202444444
Jul 202444544
May 202444444
Feb 202443345
Dec 202343444
Aug 202343545
May 202343545

Compliance findings

13 recorded

DateTypeRequirementSeverityFindingStatus
24 Mar 2025Site AuditConsumer dignity and choiceCompliant
24 Mar 2025Site AuditOngoing assessment and planning with consumersCompliant
24 Mar 2025Site AuditPersonal care and clinical careCompliant
24 Mar 2025Site AuditServices and supports for daily livingCompliant
24 Mar 2025Site AuditOrganisation’s service environmentCompliant
24 Mar 2025Site AuditFeedback and complaintsCompliant
24 Mar 2025Site AuditHuman resourcesCompliant
24 Mar 2025Site AuditOrganisational governanceCompliant
23 Aug 2023Assessment Contact - SiteOrganisational governanceNot applicable
15 Mar 2023Assessment Contact - SiteConsumer dignity and choiceNot applicable
15 Mar 2023Assessment Contact - SitePersonal care and clinical careNot applicable
15 Mar 2023Assessment Contact - SiteServices and supports for daily livingNot applicable
15 Mar 2023Assessment Contact - SiteOrganisational governanceNon-compliant

Accreditation & assessment timeline

14 events · AI report insights nested where analysed

Includes AI · unverified
  1. Accreditation decision

    Following a site audit conducted on 18/02/2025 to 20/02/2025, the Commission made a decision on 25/03/2025 to re-accredit this service. The period of accreditation of the service will expire on 16/06/2028.

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  2. Site Audit

    Prepared by Monica Waniczek

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  3. Site audit Performance Report

    A site audit was conducted with this service on 18/02/2025 to 20/02/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Assessment Contact - Site

    Prepared by M Glenn

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 19 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Assessment Contact - Site

    Prepared by M Glenn

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    AI report insightsAI-extracted · qwen2.5:32b

    The service demonstrated compliance across most standards, particularly in supporting consumers' dignity and choice, providing effective personal and clinical care, and promoting daily living well-being. However, there were significant issues identified under Standard 8 Organisational governance, specifically regarding the effectiveness of the clinical governance framework for antimicrobial stewardship and restrictive practices.

    Standard 1 Consumer dignity and choiceCompliant

    The service supports consumers to take risks to enable them to live the best life they can.

    • Met (3)(d)Processes to support consumers taking risks were demonstrated. Risk assessments for all sampled consumers were completed in consultation with them and/or their representatives, and risk mitigation strategies were outlined.

    Standard 3 Personal care and clinical careCompliant

    The service provides safe and effective personal and clinical care tailored to each consumer's needs.

    • Met (3)(a)Care files demonstrated provision of effective and appropriate care, including in relation to diabetes, medication, and behavior management. Staff were knowledgeable about consumers' needs.
    • Met (3)(b)Effective management of high impact or high prevalence risks was demonstrated through staff knowledge and consumer satisfaction with care.

    Standard 4 Services and supports for daily livingCompliant

    Services and supports promote each consumer’s emotional, spiritual, and psychological well-being.

    • Met (3)(b)Consumers and representatives confirmed services support their well-being. Documentation showed engagement in lifestyle programs and activities meeting individual needs.

    Standard 8 Organisational governanceNon-compliant

    The service has effective risk management systems but lacks an effective clinical governance framework.

    • Met (3)(d)Effective risk management systems and practices were demonstrated, including monitoring of high impact risks and reporting on trends.
    • Not met (3)(e)The service could not demonstrate effective use of the clinical governance framework for antimicrobial stewardship and restrictive practices. Data was incomplete or lacking in key areas.

    Risks: Ineffective monitoring of antimicrobial therapies and lack of comprehensive data on infections and treatment effectiveness.; Insufficient reporting on trends and opportunities for improvement in the use of restrictive practices, including psychotropic medications.

    Recommendations: Review the organisation’s clinical governance framework and systems relating to antimicrobial stewardship and monitoring of consumer infections and restrictive practices.; Improve reporting processes to ensure key information is shared with the organization and Board for identifying opportunities for improvement in care delivery.

    Generated by qwen2.5:32b on 12 June 2026 from the published Performance Report. AI output — may contain errors; verify against the source document and the official findings above.

  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 01 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  8. Accreditation decision

    Following a site audit conducted on 03 May 2022 to 05 May 2022, the Commission made a decision on 16 June 2022 to re-accredit this service. The period of accreditation of the service will expire on 16 June 2025.

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  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  10. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 October 2021.

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  12. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 October 2018.

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  13. Assessment
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  14. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.