Arcare Thornlands

active

ResidentialArcare Pty LtdSite ARCH-05586Service arcare pty ltd::arcare thornlands::thornlands::4164

Overview

Care typeResidential

Operational places92

RegionThornlands (SA2)

Thornlands (SA2)

1-9 George Thorn Drive, THORNLANDS, QLD, 4164

Latest — May 2026

3Overall

Compliance5

Quality measures2

Residents' experience3

Staffing3

Compared nationally

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	3	5	2	3	3
Feb 2026	4	5	3	3	3
Oct 2025	4	5	3	3	3
Aug 2025	3	4	3	3	3
May 2025	4	4	3	4	3
Jan 2025	4	4	3	4	3
Nov 2024	4	4	3	4	3
Jul 2024	4	4	4	4	2
May 2024	3	4	3	3	2
Feb 2024	3	4	3	3	3
Dec 2023	4	4	5	3	4
Aug 2023	–	–	3	3	5
May 2023	–	–	–	–	–

11 recorded

Date	Type	Requirement	Severity	Finding	Status
29 Aug 2024	Assessment contact (performance assessment) – site	–	–	Ongoing assessment and planning with consumers	Not Applicable
29 Aug 2024	Assessment contact (performance assessment) – site	–	–	Personal care and clinical care	Not Applicable
29 Aug 2024	Assessment contact (performance assessment) – site	–	–	Organisational governance	Not Applicable
02 June 2023	Site Audit	–	–	Consumer dignity and choice	Compliant
02 June 2023	Site Audit	–	–	Ongoing assessment and planning with consumers	Compliant
02 June 2023	Site Audit	–	–	Personal care and clinical care	Compliant
02 June 2023	Site Audit	–	–	Services and supports for daily living	Compliant
02 June 2023	Site Audit	–	–	Organisation’s service environment	Compliant
02 June 2023	Site Audit	–	–	Feedback and complaints	Compliant
02 June 2023	Site Audit	–	–	Human resources	Compliant
02 June 2023	Site Audit	–	–	Organisational governance	Compliant

6 events

Assessment contact (performance assessment) – siteAug 29, 2024
Prepared by E. Blance
source ↗
Assessment contact Performance ReportAug 21, 2024
An assessment contact was conducted with this service on 21/08/2024 to 21/08/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗
Accreditation decisionJun 2, 2023
Following a site audit conducted on 09 May 2023 to 11 May 2023, the Commission made a decision on 02 June 2023 to re-accredit this service. The period of accreditation of the service will expire on 07 September 2026.
source ↗
Site AuditJun 2, 2023
Prepared by S Turner
source ↗
Site audit Performance ReportMay 11, 2023
A site audit was conducted with this service on 09 May 2023 to 11 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗
Accreditation decisionSep 7, 2022
Following an application for accreditation, the Commission made a decision on 07 September 2022 to accredit this commencing service. The period of accreditation of the service will expire on 07 September 2023.
source ↗

0 recorded

No regulatory actions recorded.