Arcare Taigum

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ResidentialArcare Pty LtdSite ARCH-05610Service arcare pty ltd::arcare taigum::taigum::4018

Overview

ProviderArcare Pty Ltd

Care typeResidential

Operational places93

RegionTaigum - Fitzgibbon (SA2)

Location

Taigum - Fitzgibbon (SA2)

156 Muller Road, TAIGUM, QLD, 4018

Star ratings

Latest — May 2026

4Overall

Compliance5

Quality measures3

Residents' experience4

Staffing3

Compared nationally

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	5	3	4	3
Feb 2026	4	5	4	4	3
Oct 2025	4	4	3	4	3
Aug 2025	4	4	4	4	3
May 2025	4	4	4	4	3
Jan 2025	4	4	5	4	3
Nov 2024	4	4	4	4	2
Jul 2024	4	4	4	4	2
May 2024	4	4	4	4	2
Feb 2024	3	4	3	4	2
Dec 2023	4	4	4	4	2
Aug 2023	3	3	3	4	2
May 2023	3	3	4	4	2

Compliance findings

11 recorded

Date	Type	Requirement	Severity	Finding	Status
27 Oct 2023	Assessment contact (performance assessment) – site	–	–	Personal care and clinical care	Not applicable
27 Oct 2023	Assessment contact (performance assessment) – site	–	–	Organisation’s service environment	Not applicable
27 Oct 2023	Assessment contact (performance assessment) – site	–	–	Human resources	Not applicable
13 Dec 2022	Assessment Contact - Site	–	–	Services and supports for daily living	Not applicable
13 Dec 2022	Assessment Contact - Site	–	–	Organisation’s service environment	Not applicable
13 Dec 2022	Assessment Contact - Site	–	–	Consumer dignity and choice	Not applicable
13 Dec 2022	Assessment Contact - Site	–	–	Human resources	Not applicable
13 Dec 2022	Assessment Contact - Site	–	–	Organisational governance	Not applicable
13 Dec 2022	Assessment Contact - Site	–	–	Feedback and complaints	Not applicable
13 Dec 2022	Assessment Contact - Site	–	–	Ongoing assessment and planning with consumers	Not applicable
13 Dec 2022	Assessment Contact - Site	–	–	Personal care and clinical care	Not applicable

Accreditation & assessment timeline

12 events

Accreditation decisionDec 14, 2023
Following a site audit conducted on 13 November 2023 to 15 November 2023, the Commission made a decision on 14 December 2023 to re-accredit this service. The period of accreditation of the service will expire on 13 April 2027.
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Assessment contact (performance assessment) – siteOct 27, 2023
Prepared by P. Sherin
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Assessment contact Performance ReportSep 28, 2023
An assessment contact was conducted with this service on 27 September 2023 to 28 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Assessment Contact - SiteDec 13, 2022
Prepared by G-M. Cain
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Assessment contact Performance ReportNov 9, 2022
An assessment contact was conducted with this service on 08 November 2022 to 09 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Accreditation decisionApr 13, 2022
Following a site audit conducted on 25 February 2022 to 04 March 2022, the Commission made a decision on 13 April 2022 to re-accredit this service. The period of accreditation of the service will expire on 13 April 2024.
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Site audit Performance ReportMar 4, 2022
A site audit was conducted with this service on 25 February 2022 to 04 March 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Exceptional CircumstancesJan 25, 2022
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 07 August 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
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Exceptional CircumstancesJul 26, 2021
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 07 February 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
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Assessment contact Performance ReportJul 30, 2020
An assessment contact was conducted with this service on 30 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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AssessmentMay 10, 2018
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 August 2021.
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AssessmentAug 7, 2017
This is a new home and is accredited for one year until 07 August 2018. We made the decision on 07 August 2017
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Regulatory actions

0 recorded

No regulatory actions recorded.