Arcare Springwood

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ResidentialArcare Pty LtdSite ARCH-05623Service arcare pty ltd::arcare springwood::springwood::4127

Overview

Care typeResidential
Operational places110
RegionSpringwood (SA2)

Location

Springwood (SA2)

99 Cinderella Drive, SPRINGWOOD, QLD, 4127

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing4
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645344
Feb 202645343
Oct 202545543
Aug 202545533
May 202545532
Jan 202545533
Nov 202445432
Jul 202445432
May 202445442
Feb 202445542
Dec 202345542
Aug 202335341
May 202335431

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
10 Feb 2023Site AuditConsumer dignity and choiceCompliant
10 Feb 2023Site AuditOngoing assessment and planning with consumersCompliant
10 Feb 2023Site AuditPersonal care and clinical careCompliant
10 Feb 2023Site AuditServices and supports for daily livingCompliant
10 Feb 2023Site AuditOrganisation’s service environmentCompliant
10 Feb 2023Site AuditFeedback and complaintsCompliant
10 Feb 2023Site AuditHuman resourcesCompliant
10 Feb 2023Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

6 events

  1. Accreditation decision

    Following a site audit conducted on 23 November 2022 to 25 November 2022, the Commission made a decision on 10 February 2023 to re-accredit this service. The period of accreditation of the service will expire on 10 February 2026.

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  2. Site Audit

    Prepared by James Howard

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 21 July 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 23 November 2022 to 25 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Assessment

    Following a site audit the Commission made a decision on 18 December 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for three years until 21 January 2023.

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  6. Assessment

    This is a new home and is accredited for one year until 21 January 2020. We made the decision on 21 January 2019.

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Regulatory actions

0 recorded

No regulatory actions recorded.