CareGraph

Arcare Sanctuary Manors

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ResidentialArcare Pty LtdSite ARCH-05611Service arcare pty ltd::arcare sanctuary manors::hope island::4212

Overview

ProviderArcare Pty Ltd
Care typeResidential
Operational places39
RegionHope Island (SA2)

Location

Hope Island (SA2)

38-56 Caseys Road, HOPE ISLAND, QLD, 4212

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing4
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645344
Feb 202645443
Oct 202545543
Aug 202545543
May 202545343
Jan 202545343
Nov 202445343
Jul 202445443
May 202445442
Feb 202445342
Dec 202345543
Aug 202345342
May 202345443

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

7 events

  1. Accreditation decision

    Following a site audit conducted on 22 August 2022 to 24 August 2022, the Commission made a decision on 13 September 2022 to re-accredit this service. The period of accreditation of the service will expire on 30 January 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 22 August 2022 to 24 August 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Accreditation decision

    Following a site audit conducted on 08 May 2019 to 09 May 2019, the Commission made a decision on 13 June 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 06 December 2021. The period of accreditation of the service will expire on 30 January 2023.

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  4. Assessment

    Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 30 July 2022.

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  5. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 30 July 2019.

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  6. Assessment
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  7. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.