CareGraph

Arcare Reservoir

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ResidentialArcare Pty LtdSite ARCH-05601Service arcare pty ltd::arcare reservoir::reservoir::3073

Overview

ProviderArcare Pty Ltd
Care typeResidential
Operational places69
RegionReservoir - South East (SA2)

Location

Reservoir - South East (SA2)

2 Gremel Road, RESERVOIR, VIC, 3073

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 4May 2025 — 4Aug 2025 — 3Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645333
Feb 202645333
Oct 202545333
Aug 202535233
May 202545333
Jan 202545432
Nov 202435332
Jul 202435132
May 202435332
Feb 202445433
Dec 202345432
Aug 202345432
May 202335322

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Following a site audit conducted on 02 August 2022 to 09 September 2022, the Commission made a decision on 12 October 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 30 July 2025. The period of accreditation of the service will expire 12 April 2026.

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  2. Accreditation decision

    Following a site audit conducted on 02 August 2022 to 09 September 2022, the Commission made a decision on 12 October 2022 to re-accredit this service. The period of accreditation of the service will expire on 12 October 2025.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 02 August 2022 to 09 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 31 January 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Accreditation decision

    Following a site audit conducted on 30 April 2018 to 01 May 2018, the Commission made a decision on 06 June 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 17 December 2020. The period of accreditation of the service will expire on 31 July 2022.

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  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 31 July 2021.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 31 July 2018.

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  8. Assessment
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  9. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.