Arcare Point Lonsdale
activeOverview
Location
Point Lonsdale - Queenscliff (SA2)
5 Knowles Grove, POINT LONSDALE, VIC, 3225
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 08 Jan 2024 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 08 Jan 2024 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 08 Jan 2024 | Site Audit | – | – | Personal care and clinical care | Compliant |
| 08 Jan 2024 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 08 Jan 2024 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 08 Jan 2024 | Site Audit | – | – | Feedback and complaints | Compliant |
| 08 Jan 2024 | Site Audit | – | – | Human resources | Compliant |
| 08 Jan 2024 | Site Audit | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
10 events
- Accreditation decision
Following a site audit conducted on 13 December 2023 to 15 December 2023, the Commission made a decision on 08 January 2024 to re-accredit this service. The period of accreditation of the service will expire on 08 April 2027.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 13 December 2023 to 15 December 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 10 February 2021 to 11 February 2021, the Commission made a decision on 08 April 2021 to re-accredit this service. The period of accreditation of the service will expire on 08 April 2024.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 October 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 10 February 2021 to 11 February 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 April 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 October 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 October 2017.
source ↗ - Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.