Arcare Nirvana Avenue
activeOverview
Location
Malvern East (SA2)
408 Waverley Road, MALVERN EAST, VIC, 3145
Star ratings
Latest — May 2026
Compliance findings
11 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 17 Apr 2025 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 17 Apr 2025 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 17 Apr 2025 | Site Audit | – | – | Personal care and clinical care | Compliant |
| 17 Apr 2025 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 17 Apr 2025 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 17 Apr 2025 | Site Audit | – | – | Feedback and complaints | Compliant |
| 17 Apr 2025 | Site Audit | – | – | Human resources | Compliant |
| 17 Apr 2025 | Site Audit | – | – | Organisational governance | Compliant |
| 12 Dec 2023 | Assessment contact (performance assessment) – site | – | – | Personal care and clinical care | Not applicable |
| 12 Dec 2023 | Assessment contact (performance assessment) – site | – | – | Organisation’s service environment | Not applicable |
| 12 Dec 2023 | Assessment contact (performance assessment) – site | – | – | Human resources | Not applicable |
Accreditation & assessment timeline
12 events
- Accreditation decision
Following a site audit conducted on 18/03/2025 to 20/03/2025, the Commission made a decision on 17/04/2025 to re-accredit this service. The period of accreditation of the service will expire on 07/06/2028.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 18/03/2025 to 20/03/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact (performance assessment) – sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 26 October 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 26 April 2022 to 29 April 2022, the Commission made a decision on 07 June 2022 to re-accredit this service. The period of accreditation of the service will expire on 26 June 2025.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 26 December 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 26 April 2022 to 29 April 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 26 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 26 December 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 26 June 2021.
source ↗ - Assessment
This is a new home and is accredited for one year until 26 June 2018. We made the decision on 26 June 2017.
source ↗
Regulatory actions
0 recorded
No regulatory actions recorded.