Arcare Mollymook

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ResidentialArcare Pty LtdSite ARCH-05575Service arcare pty ltd::arcare mollymook::mollymook::2539

Overview

Care typeResidential
Operational places90
RegionUlladulla Surrounds (SA2)

Location

Ulladulla Surrounds (SA2)

Lot 77 30 Princes Highway, MOLLYMOOK, NSW, 2539

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 3Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures5
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645543
Feb 202645443
Oct 202545343
Aug 202545542
May 202545342
Jan 202545243
Nov 202445243
Jul 202444343
May 202444443
Feb 202444442
Dec 202334342
Aug 202344444
May 202344445

Compliance findings

11 recorded

DateTypeRequirementSeverityFindingStatus
15 May 2023Site AuditConsumer dignity and choiceCompliant
15 May 2023Site AuditOngoing assessment and planning with consumersCompliant
15 May 2023Site AuditPersonal care and clinical careCompliant
15 May 2023Site AuditServices and supports for daily livingCompliant
15 May 2023Site AuditOrganisation’s service environmentCompliant
15 May 2023Site AuditFeedback and complaintsCompliant
15 May 2023Site AuditHuman resourcesCompliant
15 May 2023Site AuditOrganisational governanceCompliant
15 Feb 2023Assessment Contact - SiteConsumer dignity and choiceNot applicable
15 Feb 2023Assessment Contact - SitePersonal care and clinical careNot applicable
15 Feb 2023Assessment Contact - SiteHuman resourcesNot applicable

Accreditation & assessment timeline

8 events

  1. Accreditation decision

    Following a site audit conducted on 27 March 2023 to 29 March 2023, the Commission made a decision on 15 May 2023 to re-accredit this service. The period of accreditation of the service will expire on 15 May 2026.

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  2. Site Audit

    Prepared by G-M. Cain

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  3. Site audit Performance Report

    A site audit was conducted with this service on 27 March 2023 to 29 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 17 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Assessment Contact - Site

    Prepared by E Woodley

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  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 24 January 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 17 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Accreditation decision

    Following an application for accreditation, the Commission made a decision on 17 September 2021 to accredit this commencing service. The period of accreditation of the service will expire on 17 September 2022.

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Regulatory actions

0 recorded

No regulatory actions recorded.