Arcare Maroochydore

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ResidentialArcare Pty LtdSite ARCH-05580Service arcare pty ltd::arcare maroochydore::maroochydore::4558

Overview

Care typeResidential
Operational places90
RegionMaroochydore - Kuluin (SA2)

Location

Maroochydore - Kuluin (SA2)

Dalton Drive, MAROOCHYDORE, QLD, 4558

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 4May 2024 — 3Jul 2024 — 4Nov 2024 — 3Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645333
Feb 202645333
Oct 202545243
Aug 202545343
May 202545343
Jan 202545443
Nov 202435332
Jul 202445333
May 202435332
Feb 202445333
Dec 202335332
Aug 202335332
May 202335332

Compliance findings

4 recorded

DateTypeRequirementSeverityFindingStatus
28 Oct 2024Assessment contact (performance assessment) – siteConsumer dignity and choiceNot Applicable
28 Oct 2024Assessment contact (performance assessment) – sitePersonal care and clinical careNot Applicable
28 Oct 2024Assessment contact (performance assessment) – siteOrganisation’s service environmentNot Applicable
28 Oct 2024Assessment contact (performance assessment) – siteHuman resourcesNot Applicable

Accreditation & assessment timeline

11 events

  1. Accreditation decision

    Following a site audit conducted on 14 June 2022 to 17 June 2022, the Commission made a decision on 01 August 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 02 July 2025. The period of accreditation of the service will expire on 01 February 2026.

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  2. Assessment contact (performance assessment) – site

    Prepared by J. Bayldon

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 25 September 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Accreditation decision

    Following a site audit conducted on 14 June 2022 to 17 June 2022, the Commission made a decision on 01 August 2022 to re-accredit this service. The period of accreditation of the service will expire on 01 August 2025.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 14 June 2022 to 17 June 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 12 December 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 12 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 12 December 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 12 June 2021.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 12 June 2018.

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  11. Assessment

    This is a new home and is accredited for one year until 12 June 2015. We made the decision on 12 June 2014.

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Regulatory actions

0 recorded

No regulatory actions recorded.