Arcare Knox

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ResidentialArcare Pty LtdSite ARCH-05605Service arcare pty ltd::arcare knox::wantirna south::3152

Overview

ProviderArcare Pty Ltd

Care typeResidential

Operational places147

RegionWantirna South (SA2)

Location

Wantirna South (SA2)

478 Burwood Highway, WANTIRNA SOUTH, VIC, 3152

Star ratings

Latest — May 2026

4Overall

Compliance5

Quality measures3

Residents' experience3

Staffing3

Compared nationally

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	5	3	3	3
Feb 2026	4	5	3	3	3
Oct 2025	4	5	3	3	3
Aug 2025	4	5	2	4	2
May 2025	4	5	4	4	3
Jan 2025	4	5	3	4	3
Nov 2024	4	5	3	4	3
Jul 2024	3	5	3	3	2
May 2024	4	5	5	3	2
Feb 2024	4	5	3	3	3
Dec 2023	4	5	3	3	4
Aug 2023	4	5	4	3	3
May 2023	4	5	4	3	3

Compliance findings

9 recorded

Date	Type	Requirement	Severity	Finding	Status
06 Sept 2023	Assessment Contact - Site	–	–	Personal care and clinical care	Not applicable
20 Dec 2022	Site Audit	–	–	Ongoing assessment and planning with consumers	Compliant
20 Dec 2022	Site Audit	–	–	Personal care and clinical care	Compliant
20 Dec 2022	Site Audit	–	–	Services and supports for daily living	Compliant
20 Dec 2022	Site Audit	–	–	Consumer dignity and choice	Compliant
20 Dec 2022	Site Audit	–	–	Feedback and complaints	Compliant
20 Dec 2022	Site Audit	–	–	Human resources	Compliant
20 Dec 2022	Site Audit	–	–	Organisational governance	Compliant
20 Dec 2022	Site Audit	–	–	Organisation’s service environment	Compliant

Accreditation & assessment timeline

10 events

Assessment Contact - SiteSep 6, 2023
Prepared by C Spiller
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Assessment contact Performance ReportAug 9, 2023
An assessment contact was conducted with this service on 09 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Accreditation decisionDec 20, 2022
Following a site audit conducted on 02 November 2022 to 04 November 2022, the Commission made a decision on 20 December 2022 to re-accredit this service. The period of accreditation of the service will expire on 10 March 2026.
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Site AuditDec 20, 2022
Prepared by M. Nassif
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Site audit Performance ReportNov 4, 2022
A site audit was conducted with this service on 02 November 2022 to 04 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Assessment contact Performance ReportDec 15, 2020
An assessment contact was conducted with this service on 15 December 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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AssessmentDec 6, 2019
Following a site audit the Commission made a decision on 02 January 2020 that this service met all of the Aged Care Quality Standards. The service is re-accredited for three years until 10 March 2023.
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AssessmentDec 6, 2016
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 10 March 2020.
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AssessmentDec 11, 2013
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AssessmentDec 8, 2010
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Regulatory actions

0 recorded

No regulatory actions recorded.