CareGraph

Arcare Keysborough

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ResidentialArcare Pty LtdSite ARCH-05582Service arcare pty ltd::arcare keysborough::keysborough::3173

Overview

ProviderArcare Pty Ltd
Care typeResidential
Operational places91
RegionKeysborough - South (SA2)

Location

Keysborough - South (SA2)

85 Stanley Road, KEYSBOROUGH, VIC, 3173

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 4Nov 2024 — 3Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645343
Feb 202645343
Oct 202545443
Aug 202545443
May 202545343
Jan 202545343
Nov 202435233
Jul 202445432
May 202435332
Feb 202435332
Dec 202335223
Aug 202335321
May 202335521

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
10 Jan 2024Site Audit––Consumer dignity and choiceCompliant
10 Jan 2024Site Audit––Ongoing assessment and planning with consumersCompliant
10 Jan 2024Site Audit––Personal care and clinical careCompliant
10 Jan 2024Site Audit––Services and supports for daily livingCompliant
10 Jan 2024Site Audit––Organisation’s service environmentCompliant
10 Jan 2024Site Audit––Feedback and complaintsCompliant
10 Jan 2024Site Audit––Human resourcesCompliant
10 Jan 2024Site Audit––Organisational governanceCompliant

Accreditation & assessment timeline

7 events

  1. Accreditation decision

    Following a site audit conducted on 04 December 2023 to 06 December 2023, the Commission made a decision on 10 January 2024 to re-accredit this service. The period of accreditation of the service will expire on 12 April 2027.

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  2. Site Audit

    Prepared by Denise McDonald

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  3. Site audit Performance Report

    A site audit was conducted with this service on 04 December 2023 to 06 December 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Accreditation decision

    Following a site audit conducted on 24 July 2019 to 25 July 2019, the Commission made a decision 29 August 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 24 February 2022. The period of accreditation of the service will expire on 12 April 2024.

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  5. Assessment

    Following a site audit the Commission made a decision on 29 August 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for three years until 12 October 2022.

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  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 12 October 2019.

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  7. Assessment

    This is a new home and is accredited for one year until 12 October 2016. We made the decision on 12 October 2015.

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Regulatory actions

0 recorded

No regulatory actions recorded.