Arcare Essendon

active
ResidentialArcare Pty LtdSite ARCH-05572Service arcare pty ltd::arcare essendon::essendon::3040

Overview

Care typeResidential
Operational places121
RegionEssendon - East (SA2)

Location

Essendon - East (SA2)

33-35 Raleigh Street, ESSENDON, VIC, 3040

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures4
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645443
Feb 202645343
Oct 202545443
Aug 202545343
May 202545343
Jan 202545343
Nov 202445543
Jul 202445542
May 202445532
Feb 202435531
Dec 202334431
Aug 202334431
May 202334531

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
01 Mar 2023Site AuditConsumer dignity and choiceCompliant
01 Mar 2023Site AuditOngoing assessment and planning with consumersCompliant
01 Mar 2023Site AuditPersonal care and clinical careCompliant
01 Mar 2023Site AuditServices and supports for daily livingCompliant
01 Mar 2023Site AuditOrganisation’s service environmentCompliant
01 Mar 2023Site AuditFeedback and complaintsCompliant
01 Mar 2023Site AuditHuman resourcesCompliant
01 Mar 2023Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

7 events

  1. Accreditation decision

    Following a site audit conducted on 23 January 2023 to 30 January 2023, the Commission made a decision on 01 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 01 March 2026.

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  2. Site Audit

    Prepared by L Glass

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  3. Site audit Performance Report

    A site audit was conducted with this service on 23 January 2023 to 30 January 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 21 June 2023 The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 December 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Accreditation decision

    Following an application for accreditation, the Commission made a decision on 14 December 2020 to accredit this commencing service. The period of accreditation of the service will expire on 21 December 2021.

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Regulatory actions

0 recorded

No regulatory actions recorded.