Arcare Caulfield

active
ResidentialArcare Pty LtdSite ARCH-05574Service arcare pty ltd::arcare caulfield::caulfield north::3161

Overview

Care typeResidential
Operational places112
RegionCaulfield - North (SA2)

Location

Caulfield - North (SA2)

141 Kooyong Road, CAULFIELD NORTH, VIC, 3161

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 3May 2024 — 4Jul 2024 — 4Nov 2024 — 3Jan 2025 — 3May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645343
Feb 202645243
Oct 202545333
Aug 202545333
May 202545333
Jan 202535233
Nov 202435332
Jul 202445333
May 202445532
Feb 202435332
Dec 202345432
Aug 202345532
May 202345532

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
24 Oct 2024Site AuditConsumer dignity and choiceCompliant
24 Oct 2024Site AuditOngoing assessment and planning with consumersCompliant
24 Oct 2024Site AuditPersonal care and clinical careCompliant
24 Oct 2024Site AuditServices and supports for daily livingCompliant
24 Oct 2024Site AuditOrganisation’s service environmentCompliant
24 Oct 2024Site AuditFeedback and complaintsCompliant
24 Oct 2024Site AuditHuman resourcesCompliant
24 Oct 2024Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

11 events

  1. Accreditation decision

    Following a site audit conducted on 17/09/2024 to 19/09/2024, the Commission made a decision on 24/10/2024 to re-accredit this service. The period of accreditation of the service will expire on 02/03/2028

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  2. Site Audit

    Prepared by P. Wallner

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  3. Site audit Performance Report

    A site audit was conducted with this service on 17 September 2024 to 19 September 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Accreditation decision

    Following a site audit conducted on 31 January 2022 to 03 February 2022, the Commission made a decision on 02 March 2022 to re-accredit this service. The period of accreditation of the service will expire on 02 March 2025.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 31 January 2022 to 03 February 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 24 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 24 December 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 24 June 2021.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 24 December 2020.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 24 December 2017.

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  11. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.