Arcare Birtinya

active

ResidentialArcare Pty LtdSite ARCH-05612Service arcare pty ltd::arcare birtinya::birtinya::4575

Overview

Care typeResidential

Operational places90

RegionWurtulla - Birtinya (SA2)

Wurtulla - Birtinya (SA2)

14 Waterside Retreat, BIRTINYA, QLD, 4575

Latest — May 2026

4Overall

Compliance5

Quality measures2

Residents' experience4

Staffing3

Compared nationally

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (12 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	5	2	4	3
Feb 2026	4	4	4	4	3
Oct 2025	3	4	3	3	3
Aug 2025	3	4	3	3	3
May 2025	3	4	3	3	3
Jan 2025	3	4	3	3	3
Nov 2024	4	4	4	4	3
Jul 2024	4	4	4	4	4
May 2024	4	4	5	4	4
Feb 2024	–	–	3	4	5
Dec 2023	–	–	–	–	–
Aug 2023	–	–	–	–	–

12 recorded

Date	Type	Requirement	Severity	Finding	Status
13 Feb 2024	Site Audit	–	–	Consumer dignity and choice	Compliant
13 Feb 2024	Site Audit	–	–	Ongoing assessment and planning with consumers	Compliant
13 Feb 2024	Site Audit	–	–	Personal care and clinical care	Compliant
13 Feb 2024	Site Audit	–	–	Services and supports for daily living	Compliant
13 Feb 2024	Site Audit	–	–	Organisation’s service environment	Compliant
13 Feb 2024	Site Audit	–	–	Feedback and complaints	Compliant
13 Feb 2024	Site Audit	–	–	Human resources	Compliant
13 Feb 2024	Site Audit	–	–	Organisational governance	Compliant
11 Sept 2023	Assessment Contact - Site	–	–	Consumer dignity and choice	Not applicable
11 Sept 2023	Assessment Contact - Site	–	–	Personal care and clinical care	Not applicable
11 Sept 2023	Assessment Contact - Site	–	–	Organisation’s service environment	Not applicable
11 Sept 2023	Assessment Contact - Site	–	–	Human resources	Not applicable

6 events

Accreditation decisionFeb 13, 2024
Following a site audit conducted on 23 January 2024 to 25 January 2024, the Commission made a decision on 13 February 2024 to re-accredit this service. The period of accreditation of the service will expire on 21 March 2027.
source ↗
Site AuditFeb 13, 2024
Prepared by Katherine Richards
source ↗
Site audit Performance ReportJan 25, 2024
A site audit was conducted with this service on 23 January 2024 to 25 January 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗
Assessment Contact - SiteSep 11, 2023
Prepared by P. Sherin
source ↗
Assessment contact Performance ReportAug 15, 2023
An assessment contact was conducted with this service on 15 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗
Accreditation decisionMar 21, 2023
Following an application for accreditation, the Commission made a decision on 21 March 2024 to accredit this commencing service. The period of accreditation of the service will expire on 21 March 2024.
source ↗

0 recorded

No regulatory actions recorded.