AnglicareSA Elizabeth East

42 -60 Halsey Road, ELIZABETH EAST, SA, 5112

1. Assessment contact Performance ReportOct 31, 2024

   An assessment contact was conducted with this service on 31 October 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

   source ↗
2. Accreditation decisionJun 18, 2024

   Following a site audit conducted on 30/04/2024 to 02/05/2024, the Commission made a decision on 18/06/2024 to re-accredit this service. The period of accreditation of the service will expire on 02/01/2027

   source ↗
3. Site AuditJun 18, 2024

   Prepared by R Beaman

   source ↗
4. Site audit Performance ReportMay 2, 2024

   A site audit was conducted with this service on 30/04/2024 to 02/05/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

   source ↗
5. Assessment contact (performance assessment) – siteOct 23, 2023

   Prepared by M Dubovinsky

   source ↗
6. Assessment contact Performance ReportSep 15, 2023

   An assessment contact was conducted with this service on 13 September 2023 to 15 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

   source ↗
7. Assessment Contact - SiteMay 4, 2023

   Prepared by M Dubovinsky

   source ↗
   AI report insightsAI-extracted · qwen2.5:32b

   The performance report for AnglicareSA Elizabeth East highlights non-compliance with Standard 3 Personal care and clinical care due to ineffective management of pain, oxygen therapy, and skin integrity. The service was compliant with Standard 7 Human resources as it demonstrated a competent workforce with the necessary qualifications and knowledge.

   Standard 3 Personal care and clinical careNon-compliant

   The service was found non-compliant due to ineffective pain management, oxygen therapy, and skin integrity management for specific consumers.

   • Not met (3)(a) — Consumers A and B did not receive effective pain management tailored to their needs. Consumer C received effective pain management but ineffective skin integrity management.
   • Met (3)(b) — The service demonstrated effective management of high-impact or high-prevalence risks associated with the care of each consumer, specifically in relation to pressure injuries and diabetes.

   Risks: Serious risk to consumers due to ineffective pain management for Consumers A and B.; Oxygen therapy not managed effectively for Consumer B.; Skin integrity and oedema management not effective for Consumer C.

   Recommendations: Review relevant policies and procedures in relation to identifying and managing consumers’ clinical care needs, specifically regarding pain, oxygen therapy, and skin integrity management.; Ensure staff are aware of and follow relevant policies and procedures in the delivery of safe and effective personal care and clinical care.

   Standard 7 Human resourcesCompliant

   The service was found compliant as it demonstrated that its workforce is competent with the necessary qualifications and knowledge to perform their roles effectively.

   • Met (3)(c) — Staff were observed to be knowledgeable in wound care, pressure area care, changed behaviors, nutrition, and hydration. Training records showed regular education on various topics.

   Generated by qwen2.5:32b on 12 June 2026 from the published Performance Report. AI output — may contain errors; verify against the source document and the official findings above.

8. Assessment contact Performance ReportMar 7, 2023

   An assessment contact was conducted with this service on 07 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

   source ↗
9. Assessment Contact - SiteSep 20, 2022

   Prepared by Alla Kasyan

   source ↗
   AI report insightsAI-extracted · qwen2.5:32b

   AnglicareSA Elizabeth East was found non-compliant in Standards 3 (Personal care and clinical care) and 7 (Human resources), primarily due to issues with pain management, wound care, and staff competency. Standard 8 (Organisational governance) was compliant for the assessed requirement.

   Standard 3 Personal care and clinical careNon-compliant

   The service was unable to demonstrate that consumers received safe and effective personal and clinical care tailored to their needs, particularly regarding pain management for three specific cases.

   • Not met 3(3)(a) — The service was unable to demonstrate that each consumer received safe and effective personal care, clinical care, or both, tailored to their needs. Issues were identified in pain management for three consumers.
   • Not met 3(3)(b) — The service was unable to demonstrate the effective management of high impact or high prevalence risks associated with care, specifically regarding pressure injuries and wound infections for two consumers.

   Risks: Serious pain issues were not effectively managed for three consumers.; Pressure injury risk management strategies were not consistently applied for two consumers.

   Recommendations: Implement new strategies for pain management tailored to each consumer's needs and preferences.; Ensure robust systems are in place to identify and manage high impact/high prevalence risks associated with pressure injuries.

   Standard 7 Human resourcesNon-compliant

   The service was unable to demonstrate that staff were competent in performing their roles, particularly in pain and wound management.

   • Met 7(3)(a) — Feedback from staff, consumers, and representatives indicated that there are sufficient staff numbers when rostered shifts are filled.
   • Not met 7(3)(c) — The service was unable to demonstrate that the workforce is competent in performing their roles, specifically regarding pain and wound management. Staff were not competently performing clinical assessments and managing consumers' pain and wounds.

   Risks: Staff lacked competence in identifying and reporting skin abnormalities.; Incompetent application of pressure relieving interventions led to the development of a large pressure injury for one consumer.

   Recommendations: Provide comprehensive training for staff on pain management, wound identification, and handover procedures.; Implement effective processes to identify deficits in clinical staff knowledge or competency.

   Standard 8 Organisational governanceCompliant

   The service has effective risk management systems and practices in place, including incident reporting and management policies.

   • Met 8(3)(d) — The service has effective organisational risk management and clinical governance systems implemented at the service level, with staff practice aligned to organisational expectations.

   Generated by qwen2.5:32b on 12 June 2026 from the published Performance Report. AI output — may contain errors; verify against the source document and the official findings above.

10. Assessment contact Performance ReportAug 19, 2022

    An assessment contact was conducted with this service on 18 August 2022 to 19 August 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
11. Assessment contact Performance ReportOct 14, 2021

    An assessment contact was conducted with this service on 14 October 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
12. Accreditation decisionJul 2, 2021

    Following a site audit conducted on 10 May 2021 to 12 May 2021, the Commission made a decision on 02 July 2021 to re-accredit this service. The period of accreditation of the service will expire on 02 July 2024.

    source ↗
13. Site audit Performance ReportMay 12, 2021

    A site audit was conducted with this service on 10 May 2021 to 12 May 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
14. Exceptional CircumstancesMar 17, 2021

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 October 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
15. Assessment contact Performance ReportOct 26, 2020

    An assessment contact was conducted with this service on 26 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
16. Assessment contact Performance ReportJun 30, 2020

    An assessment contact was conducted with this service on 30 June 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
17. Non-compliance updateDec 3, 2019

    Following an assessment contact conducted on 3 December 2019, the Commission made a decision on 8 January 2020 that the approved provider of the service is non-compliant with one requirement of the Quality Standards.

    source ↗
18. AssessmentJan 17, 2018

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 April 2021.

    source ↗
19. AssessmentJan 14, 2015

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 April 2018.

    source ↗
20. AssessmentJan 18, 2012
    source ↗

No regulatory actions recorded.