Anglicare The Donald Coburn Centre

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ResidentialAnglican Community ServicesSite ARCH-03914Service anglican community services::anglicare the donald coburn centre::castle hill::2154

Overview

ProviderAnglican Community Services

Care typeResidential

Operational places180

RegionCastle Hill - East (SA2)

Location

Castle Hill - East (SA2)

15 Blue Gums Way, CASTLE HILL, NSW, 2154

Star ratings

Latest — May 2026

4Overall

Compliance5

Quality measures4

Residents' experience3

Staffing3

Compared nationally

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (10 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	5	4	3	3
Feb 2026	4	5	3	3	3
Oct 2025	4	5	3	4	3
Aug 2025	4	5	4	4	3
May 2025	4	5	4	4	3
Jan 2025	4	5	4	4	3
Nov 2024	4	5	5	4	3
Jul 2024	3	5	3	3	2
May 2024	4	5	5	3	2
Feb 2024	3	5	3	3	2

Compliance findings

8 recorded

Date	Type	Requirement	Severity	Finding	Status
12 Feb 2024	Site Audit	–	–	Consumer dignity and choice	Compliant
12 Feb 2024	Site Audit	–	–	Ongoing assessment and planning with consumers	Compliant
12 Feb 2024	Site Audit	–	–	Personal care and clinical care	Compliant
12 Feb 2024	Site Audit	–	–	Services and supports for daily living	Compliant
12 Feb 2024	Site Audit	–	–	Organisation’s service environment	Compliant
12 Feb 2024	Site Audit	–	–	Feedback and complaints	Compliant
12 Feb 2024	Site Audit	–	–	Human resources	Compliant
12 Feb 2024	Site Audit	–	–	Organisational governance	Compliant

Accreditation & assessment timeline

9 events

Accreditation decisionFeb 12, 2024
Following a site audit conducted on 22 January 2024 to 25 January 2024, the Commission made a decision on 12 February 2024 to re-accredit this service. The period of accreditation of the service will expire on 22 March 2027.
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Site AuditFeb 12, 2024
Prepared by Denise McDonald
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Site audit Performance ReportJan 25, 2024
A site audit was conducted with this service on 22 January 2024 to 25 January 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Accreditation decisionMay 10, 2022
Following a site audit conducted on 25 June 2019 to 27 June 2019, the Commission made a decision on 27 July 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 10 May 2022. The period of accreditation of the service will expire on 22 March 2024.
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Assessment contact Performance ReportSep 30, 2020
An assessment contact was conducted with this service on 30 September 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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AssessmentJun 27, 2019
Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 22 September 2022.
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AssessmentJun 29, 2016
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 22 September 2019.
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AssessmentJul 11, 2013
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AssessmentJun 30, 2010
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Regulatory actions

0 recorded

No regulatory actions recorded.