Anglicare Newmarch House

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ResidentialAnglican Community ServicesSite ARCH-03892Service anglican community services::anglicare newmarch house::kingswood::2747

Overview

Care typeResidential
Operational places102
RegionKingswood - Werrington (SA2)

Location

Kingswood - Werrington (SA2)

50-52 Manning Street, KINGSWOOD, NSW, 2747

Star ratings

Latest — May 2026

Feb 2024 — 3May 2024 — 3Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (10 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645343
Feb 202645543
Oct 202544343
Aug 202544543
May 202544443
Jan 202544443
Nov 202444343
Jul 202444443
May 202434342
Feb 202434342

Compliance findings

16 recorded

DateTypeRequirementSeverityFindingStatus
06 Aug 2024Site AuditConsumer dignity and choiceCompliant
06 Aug 2024Site AuditOngoing assessment and planning with consumersCompliant
06 Aug 2024Site AuditPersonal care and clinical careCompliant
06 Aug 2024Site AuditServices and supports for daily livingCompliant
06 Aug 2024Site AuditOrganisation’s service environmentCompliant
06 Aug 2024Site AuditFeedback and complaintsCompliant
06 Aug 2024Site AuditHuman resourcesCompliant
06 Aug 2024Site AuditOrganisational governanceCompliant
28 Nov 2022Site AuditOrganisational governanceCompliant
28 Nov 2022Site AuditConsumer dignity and choiceCompliant
28 Nov 2022Site AuditOngoing assessment and planning with consumersCompliant
28 Nov 2022Site AuditPersonal care and clinical careCompliant
28 Nov 2022Site AuditServices and supports for daily livingCompliant
28 Nov 2022Site AuditOrganisation’s service environmentCompliant
28 Nov 2022Site AuditFeedback and complaintsCompliant
28 Nov 2022Site AuditHuman resourcesCompliant

Accreditation & assessment timeline

18 events

  1. Accreditation decision

    Following a site audit conducted on 25/06/2024 to 27/06/2024, the Commission made a decision on 06/08/2024 to re-accredit this service. The period of accreditation of the service will expire on 28/11/2027

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  2. Site Audit

    Prepared by Katherine Richards

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  3. Site audit Performance Report

    A site audit was conducted with this service on 25 June 2024 to 27 June 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Accreditation decision

    Following a site audit conducted on 24 October 2022 to 27 October 2022, the Commission made a decision on 28 November 2022 to re-accredit this service. The period of accreditation of the service will expire on 28 November 2024.

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  5. Site Audit

    Prepared by E Woodley

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 14 May 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Site audit Performance Report

    A site audit was conducted with this service on 24 October 2022 to 27 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  8. Assessment

    Decision regarding accreditation Following a review audit conducted on 15 November 2021 to 18 November 2021, the Commission made a decision on 20 January 2022 not to revoke the accreditation of this service. The period of accreditation of the service has not been varied and will expire on 14 November 2022.

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  9. Review audit Performance Report

    A review audit was conducted with this service on 15 November 2021 to 18 November 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the review audit.

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  10. Accreditation decision

    Following a site audit conducted on 12 January 2021 to 15 January 2021, the Commission made a decision on 21 February 2021 to re-accredit this service. The period of accreditation of the service will expire on 14 November 2022.

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  11. Site audit Performance Report

    A site audit was conducted with this service on 12 January 2021 to 15 January 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  12. Assessment

    Decision to vary accreditation period Following a review audit conducted on 30 June 2020 to 03 July 2020, the Commission made a decision on 14 August 2020 not to revoke accreditation of this service. The Commission has varied the period of accreditation of this service. The period of accreditation of the service will expire on 14 May 2021.

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  13. Review audit Performance Report

    A review audit was conducted with this service on 30 June 2020 to 03 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the review audit.

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  14. Compliance monitoring update

    “Where a provider’s non-compliance has resulted in the Commission considering revoking their approval to deliver aged care through a sanction, the Commission may – in certain circumstances – first issue the provider a Notice to Agree (NTA).

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  15. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 30 December 2021.

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  16. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 30 December 2018.

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  17. Assessment
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  18. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.