Anglicare Mildred Symons House
activeOverview
Location
Oyster Bay - Como - Jannali (SA2)
15 Lenna Place, JANNALI, NSW, 2226
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 29 Mar 2023 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 29 Mar 2023 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 29 Mar 2023 | Site Audit | – | – | Personal care and clinical care | Compliant |
| 29 Mar 2023 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 29 Mar 2023 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 29 Mar 2023 | Site Audit | – | – | Feedback and complaints | Compliant |
| 29 Mar 2023 | Site Audit | – | – | Human resources | Compliant |
| 29 Mar 2023 | Site Audit | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
13 events
- Accreditation decision
Following a site audit conducted on 17 January 2023 to 19 January 2023, the Commission made a decision on 29 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 29 March 2026.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 17 January 2023 to 19 January 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 09 February 2021 to 12 February 2021, the Commission made a decision on 26 March 2021 to re-accredit this service. The period of accreditation of the service will expire on 17 December 2022.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 09 February 2021 to 12 February 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment
Decision to vary accreditation period Following a review audit conducted on 29 July 2020 to 03 August 2020, the Commission made a decision on 17 September 2020 not to revoke accreditation of this service. The Commission has varied the period of accreditation of this service. The period of accreditation of the service will expire on 17 June 2021.
source ↗ - Review audit Performance Report
A review audit was conducted with this service on 29 July 2020 to 03 August 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the review audit.
source ↗ - Non-compliance update
Following an assessment contact conducted on 3-4 March 2020, the Commission made a decision that the approved provider of the service is non-compliant five requirements of the Aged Care Quality Standards.
source ↗ - Serious risk decision
Following an Assessment Contact conducted between 6-7 November 2019, a delegate of the Aged Care Quality and Safety Commissioner made a finding that Anglican Community services failed to meet four of the Aged Care Quality Standards (Quality Standards) in relation to Mildred Symons House. On 12 December 2019, a decision was made that failure to meet four of the Quality Standards has placed the safety, health or well-being of aged care consumers of the service at serious risk. The Department of Health has been notified of the risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time. The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.
source ↗ - Assessment
Following a site audit the Commission made a decision on 02 September 2019 that this service met seven of the eight Aged Care Quality Standards. The service is re-accredited for three years until 30 September 2022.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 30 September 2019
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.