Anglicare Jean Ross House
activeOverview
Location
Nowra (SA2)
189 Old Southern Road, SOUTH NOWRA, NSW, 2541
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 14 Mar 2025 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 14 Mar 2025 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 14 Mar 2025 | Site Audit | – | – | Personal care and clinical care | Compliant |
| 14 Mar 2025 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 14 Mar 2025 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 14 Mar 2025 | Site Audit | – | – | Feedback and complaints | Compliant |
| 14 Mar 2025 | Site Audit | – | – | Human resources | Compliant |
| 14 Mar 2025 | Site Audit | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
13 events
- Accreditation decision
Following a site audit conducted on 11/02/2025 to 13/02/2025, the Commission made a decision on 14/03/2025 to re-accredit this service. The period of accreditation of the service will expire on 26/05/28.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 11 February 2025 to 13 February 2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 26 April 2022 to 28 April 2022, the Commission made a decision on 26 May 2022 to re-accredit this service. The period of accreditation of the service will expire on 26 May 2025.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 26 April 2022 to 28 April 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 03 December 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 04 June 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 September 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 September 2018.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.