Anglicare Farrer Brown Court

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ResidentialAnglican Community ServicesSite ARCH-03895Service anglican community services::anglicare farrer brown court::castle hill::2154

Overview

Care typeResidential
Operational places139
RegionCastle Hill - East (SA2)

Location

Castle Hill - East (SA2)

284 Castle Hill Road, CASTLE HILL, NSW, 2154

Star ratings

Latest — May 2026

Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience5
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (10 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645353
Feb 202645453
Oct 202545343
Aug 202545343
May 202545543
Jan 202545543
Nov 202445443
Jul 202445543
May 202445443
Feb 202445542

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
07 Nov 2022Site AuditConsumer dignity and choiceCompliant
07 Nov 2022Site AuditOngoing assessment and planning with consumersCompliant
07 Nov 2022Site AuditPersonal care and clinical careCompliant
07 Nov 2022Site AuditServices and supports for daily livingCompliant
07 Nov 2022Site AuditOrganisation’s service environmentCompliant
07 Nov 2022Site AuditFeedback and complaintsCompliant
07 Nov 2022Site AuditHuman resourcesCompliant
07 Nov 2022Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

12 events

  1. Accreditation decision

    Following a site audit conducted on 11 October 2022 to 13 October 2022, the Commission made a decision on 07 November 2022 to re-accredit this service. The period of accreditation of the service will expire on 07 November 2025.

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  2. Site Audit

    Prepared by Melissa Buhagiar

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  3. Site audit Performance Report

    A site audit was conducted with this service on 11 October 2022 to 13 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 07 January 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 07 July 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 07 January 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 01 December 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  8. Assessment contact Performance Report

    An assessment contact was conducted with this service on 03 June 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 July 2021.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 July 2018.

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  11. Assessment
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  12. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.