Anglicare Donington Court

active
ResidentialAnglican Community ServicesSite ARCH-03901Service anglican community services::anglicare donington court::castle hill::2154

Overview

Care typeResidential
Operational places128
RegionCastle Hill - East (SA2)

Location

Castle Hill - East (SA2)

1 Clarke Drive, CASTLE HILL, NSW, 2154

Star ratings

Latest — May 2026

Feb 2024 — 3May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (10 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645343
Feb 202645443
Oct 202545543
Aug 202545543
May 202545543
Jan 202545543
Nov 202445543
Jul 202445442
May 202445542
Feb 202435341

Compliance findings

9 recorded

DateTypeRequirementSeverityFindingStatus
30 May 2024Site AuditConsumer dignity and choiceCompliant
30 May 2024Site AuditOngoing assessment and planning with consumersCompliant
30 May 2024Site AuditPersonal care and clinical careCompliant
30 May 2024Site AuditServices and supports for daily livingCompliant
30 May 2024Site AuditOrganisation’s service environmentCompliant
30 May 2024Site AuditFeedback and complaintsCompliant
30 May 2024Site AuditHuman resourcesCompliant
30 May 2024Site AuditOrganisational governanceCompliant
20 Sept 2023Assessment Contact - SiteHuman resourcesNot applicable

Accreditation & assessment timeline

16 events

  1. Accreditation decision

    Following a site audit conducted on 29/04/2024 to 01/05/2024, the Commission made a decision on 30/05/2024 to re-accredit this service. The period of accreditation of the service will expire on 01/07/2027

    source ↗
  2. Site Audit

    Prepared by Denise McDonald

    source ↗
  3. Site audit Performance Report

    A site audit was conducted with this service on 29/04/2024 to 01/05/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  4. Assessment Contact - Site

    Prepared by E Woodley

    source ↗
  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 23 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  6. Accreditation decision

    Following a site audit conducted on 02 June 2021 to 04 June 2021, the Commission made a decision on 01 July 2021 to re-accredit this service. The period of accreditation of the service will expire on 01 July 2024.

    source ↗
  7. Site audit Performance Report

    A site audit was conducted with this service on 02 June 2021 to 04 June 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 07 October 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 07 April 2021.

    source ↗
  10. Compliance update

    Following an assessment contact conducted on 31 January 2020, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.

    source ↗
  11. Serious risk decision

    Following a site audit conducted on 27 to 30 August 2019, a delegate of the Aged Care Quality and Safety Commissioner made a finding that Anglican Community Services failed to meet four Aged Care Quality Standards (Quality Standards) in relation to Flinders Court. On 29 October 2019 a decision was made that failure to meet one (1) Quality Standard has placed the safety, health or well-being of an aged care consumer of the service at serious risk. The Department of Health has been notified of the risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

    source ↗
  12. Accreditation decision

    Following a site audit conducted on 27 August 2019 to 30 August 2019, the Commission made a decision on 1 October 2019 to re-accredit this service for a further period. The decision on the service’s accreditation period was affirmed following reconsideration on 25 October 2019. The period of accreditation of the service will expire on 7 October 2020. The Site Audit Report is attached.

    source ↗
  13. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 October 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 07 October 2019. The reconsideration decision and audit report is attached.

    source ↗
  14. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 October 2018.

    source ↗
  15. Assessment
    source ↗
  16. Assessment
    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.