Benetas St Laurence Court - Kangaroo Flat

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ResidentialAnglican Aged Care Services GroupSite ARCH-04617Service anglican aged care services group::benetas st laurence court - kangaroo flat::kangaroo flat::3555

Overview

Care typeResidential
Operational places50
RegionKangaroo Flat - Golden Square (SA2)

Location

Kangaroo Flat - Golden Square (SA2)

8 Wesley Street, KANGAROO FLAT, VIC, 3555

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 3May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 33Overall
Compliance5
Quality measures3
Residents' experience3
Staffing2
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202635332
Feb 202645344
Oct 202545443
Aug 202545343
May 202545533
Jan 202535332
Nov 202445333
Jul 202445335
May 202445435
Feb 202445334
Dec 202345135
Aug 202335233
May 202334132

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
12 June 2023Site AuditConsumer dignity and choiceCompliant
12 June 2023Site AuditOngoing assessment and planning with consumersCompliant
12 June 2023Site AuditPersonal care and clinical careCompliant
12 June 2023Site AuditServices and supports for daily livingCompliant
12 June 2023Site AuditOrganisation’s service environmentCompliant
12 June 2023Site AuditFeedback and complaintsCompliant
12 June 2023Site AuditHuman resourcesCompliant
12 June 2023Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

15 events

  1. Accreditation decision

    Following a site audit conducted on 15 May 2023 to 17 May 2023, the Commission made a decision on 12 June 2023 to re-accredit this service. The period of accreditation of the service will expire on 12 June 2026.

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  2. Site Audit

    Prepared by D McDonald

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  3. Site audit Performance Report

    A site audit was conducted with this service on 15 May 2023 to 17 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 20 August 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 01 February 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 20 August 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Compliance monitoring update

    An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 27 February 2020, at Benetas St Laurence Court - Kangaroo Flat to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

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  8. Assessment

    Following a site audit the Commission made a decision on 24 December 2019 that this service met seven of the eight Aged Care Quality Standards. The service is re-accredited for two years until 20 February 2022.

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  9. Compliance monitoring update

    An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 10 July 2019 at Benetas St Laurence Court - Kangaroo Flat to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

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  10. Serious risk decision

    Following a site audit conducted on 4 December 2018 to 5 December 2018, a delegate of the Aged Care Quality and Safety Commissioner made a decision that Anglican Aged Care Services Group failed to meet seven expected outcomes in the Accreditation Standards in relation to Benetas St Laurence Court - Kangaroo Flat. On 22 January 2019 a decision was made that failure to meet two of these expected outcomes has placed the safety, health or wellbeing of care recipients of the service at serious risk. The Department of Health has been notified of the risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time. The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.

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  11. Assessment

    Following an audit we decided that this home met 37 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 20 February 2020.

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  12. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 June 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 20 February 2019. The reconsideration decision and audit report is attached.

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  13. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 June 2018.

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  14. Assessment
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  15. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.