Benetas St Laurence Court - Eaglehawk

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ResidentialAnglican Aged Care Services GroupSite ARCH-04621Service anglican aged care services group::benetas st laurence court - eaglehawk::california gully::3556

Overview

Care typeResidential
Operational places67
RegionCalifornia Gully - Eaglehawk (SA2)

Location

California Gully - Eaglehawk (SA2)

112 UPPER CALIFORNIA GULLY Road, CALIFORNIA GULLY, VIC, 3556

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 3Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures2
Residents' experience3
Staffing4
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645234
Feb 202645434
Oct 202545433
Aug 202545343
May 202544244
Jan 202544443
Nov 202434342
Jul 202444343
May 202444442
Feb 202444343
Dec 202344344
Aug 202344543
May 202343543

Compliance findings

10 recorded

DateTypeRequirementSeverityFindingStatus
02 Jan 2025Site AuditConsumer dignity and choiceCompliant
02 Jan 2025Site AuditOngoing assessment and planning with consumersCompliant
02 Jan 2025Site AuditPersonal care and clinical careCompliant
02 Jan 2025Site AuditServices and supports for daily livingCompliant
02 Jan 2025Site AuditOrganisation’s service environmentCompliant
02 Jan 2025Site AuditFeedback and complaintsCompliant
02 Jan 2025Site AuditHuman resourcesCompliant
02 Jan 2025Site AuditOrganisational governanceCompliant
24 Aug 2023Assessment Contact - SitePersonal care and clinical careNot applicable
24 Aug 2023Assessment Contact - SiteHuman resourcesNot applicable

Accreditation & assessment timeline

13 events

  1. Accreditation decision

    Following a site audit conducted on 26/11/2024 to 28/11/2024, the Commission made a decision on 02/01/2025 to re-accredit this service. The period of accreditation of the service will expire on 20/04/2028.

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  2. Site Audit

    Prepared by Nicola Eastwood

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  3. Site audit Performance Report

    A site audit was conducted with this service on 26/11/2024 to 28/11/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Assessment Contact - Site

    Prepared by S Byers

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 02 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Accreditation decision

    Following a site audit conducted on 21 March 2022 to 23 March 2022, the Commission made a decision on 20 April 2022 to re-accredit this service. The period of accreditation of the service will expire on 20 April 2025.

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  7. Site audit Performance Report

    A site audit was conducted with this service on 21 March 2022 to 23 March 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 20 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 20 December 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 June 2021.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 June 2018.

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  12. Assessment
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  13. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.