Benetas Gladswood Lodge

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ResidentialAnglican Aged Care Services GroupSite ARCH-04618Service anglican aged care services group::benetas gladswood lodge::brunswick west::3055

Overview

Care typeResidential
Operational places35
RegionBrunswick West (SA2)

Location

Brunswick West (SA2)

15 Waxman Parade, BRUNSWICK WEST, VIC, 3055

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing5
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645335
Feb 202645335
Oct 202545435
Aug 202545334
May 202545434
Jan 202545435
Nov 202445335
Jul 202445235
May 202445235
Feb 202445134
Dec 202345334
Aug 202345432
May 202345534

Compliance findings

10 recorded

DateTypeRequirementSeverityFindingStatus
26 Mar 2025Site AuditConsumer dignity and choiceCompliant
26 Mar 2025Site AuditOngoing assessment and planning with consumersCompliant
26 Mar 2025Site AuditPersonal care and clinical careCompliant
26 Mar 2025Site AuditServices and supports for daily livingCompliant
26 Mar 2025Site AuditOrganisation’s service environmentCompliant
26 Mar 2025Site AuditFeedback and complaintsCompliant
26 Mar 2025Site AuditHuman resourcesCompliant
26 Mar 2025Site AuditOrganisational governanceCompliant
27 July 2023Assessment Contact - SiteServices and supports for daily livingNot applicable
27 July 2023Assessment Contact - SiteHuman resourcesNot applicable

Accreditation & assessment timeline

13 events

  1. Accreditation decision

    Following a site audit conducted on 20/02/2025 to 24/02/2025, the Commission made a decision on 27/03/2025 to re-accredit this service. The period of accreditation of the service will expire on 16/06/2028.

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  2. Site Audit

    Prepared by Monica Waniczek

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  3. Site audit Performance Report

    A site audit was conducted with this service on 20/02/2025 to 24/02/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Assessment Contact - Site

    Prepared by S Byers

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 29 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Accreditation decision

    Following a site audit conducted on 17 May 2022 to 19 May 2022, the Commission made a decision on 16 June 2022 to re-accredit this service. The period of accreditation of the service will expire on 16 June 2025.

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  7. Site audit Performance Report

    A site audit was conducted with this service on 17 May 2022 to 19 May 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 29 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 29 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 September 2021.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 September 2018.

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  12. Assessment
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  13. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.