Benetas Broughton Hall

active
ResidentialAnglican Aged Care Services GroupSite ARCH-04623Service anglican aged care services group::benetas broughton hall::camberwell::3124

Overview

Care typeResidential
Operational places65
RegionCamberwell (SA2)

Location

Camberwell (SA2)

2 Berwick Street, CAMBERWELL, VIC, 3124

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing5
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645335
Feb 202645335
Oct 202545435
Aug 202545535
May 202545435
Jan 202545334
Nov 202445535
Jul 202445433
May 202445352
Feb 202445353
Dec 202345453
Aug 202345552
May 202345333

Compliance findings

3 recorded

DateTypeRequirementSeverityFindingStatus
26 Oct 2023Assessment contact (performance assessment) – sitePersonal care and clinical careNot applicable
26 Oct 2023Assessment contact (performance assessment) – siteServices and supports for daily livingNot applicable
26 Oct 2023Assessment contact (performance assessment) – siteHuman resourcesNot applicable

Accreditation & assessment timeline

11 events

  1. Accreditation decision

    Following a site audit conducted on 22 August 2022 to 25 August 2022, the Commission made a decision on 16 September 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 04 August 2025. The period of accreditation of the service will expire 16 March 2026.

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  2. Assessment contact (performance assessment) – site

    Prepared by N Chahal

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 21 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Accreditation decision

    Following a site audit conducted on 22 August 2022 to 25 August 2022, the Commission made a decision on 16 September 2022 to re-accredit this service. The period of accreditation of the service will expire on 16 September 2025.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 22 August 2022 to 25 August 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 November 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 May 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 May 2021.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 May 2018.

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  11. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.