Amana Living Peter Arney Home

active
ResidentialAmana Living IncorporatedSite ARCH-03466Service amana living incorporated::amana living peter arney home::salter point::6152

Overview

Care typeResidential
Operational places85
RegionManning - Waterford (SA2)

Location

Manning - Waterford (SA2)

1 Gentilli Way, SALTER POINT, WA, 6152

Star ratings

Latest — May 2026

May 2025 — 4Aug 2025 — 3Oct 2025 — 3Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing5
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (5 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645335
Feb 202645333
Oct 202534333
Aug 202534333
May 202544334

Compliance findings

10 recorded

DateTypeRequirementSeverityFindingStatus
11 Oct 2023Assessment Contact - SitePersonal care and clinical careNot applicable
22 June 2023Assessment Contact - SiteConsumer dignity and choiceNot applicable
09 Dec 2022Site AuditConsumer dignity and choiceNon-compliant
09 Dec 2022Site AuditOngoing assessment and planning with consumersCompliant
09 Dec 2022Site AuditPersonal care and clinical careCompliant
09 Dec 2022Site AuditServices and supports for daily livingCompliant
09 Dec 2022Site AuditOrganisation’s service environmentCompliant
09 Dec 2022Site AuditFeedback and complaintsCompliant
09 Dec 2022Site AuditHuman resourcesCompliant
09 Dec 2022Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

17 events · AI report insights nested where analysed

Includes AI · unverified
  1. Assessment Contact - Site

    Prepared by M Glenn

    source ↗
  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 11 September 2023 to 11 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  3. Assessment Contact - Site

    Prepared by M Glenn

    source ↗
  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 30 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  5. Accreditation decision

    Following a site audit conducted on 19 October 2022 to 21 October 2022, the Commission made a decision on 09 December 2022 to re-accredit this service. The period of accreditation of the service will expire on 09 December 2025.

    source ↗
  6. Site Audit

    Prepared by A. Kasyan

    source ↗
    AI report insightsAI-extracted · qwen2.5:32b

    The service is compliant with seven out of eight Aged Care Quality Standards. The primary area for improvement identified is in Standard 1 (Consumer dignity and choice), where two consumers were not consistently treated with respect, impacting their dignity and choice.

    Standard 1 Consumer dignity and choiceNon-compliant

    The service is non-compliant with this standard due to issues in treating two consumers with respect and recognizing their individuality.

    • Not met Requirement 1(3)(a)Two consumers were not treated with dignity and respect at all times. One consumer was denied assistance in a compassionate manner, and another legally blind consumer did not receive appropriate support from staff.
    • Met Requirement 1(3)(b)Consumers reported their culture is respected, and the service has policies related to cultural safety.
    • Met Requirement 1(3)(c)Consumers are supported in making decisions about care and services, including involving family or friends as per their choice.
    • Met Requirement 1(3)(d)The service supports consumers to take risks for a better life.
    • Met Requirement 1(3)(e)Information provided is current, accurate, and communicated clearly to enable consumer choice.
    • Met Requirement 1(3)(f)Consumers' privacy is respected, and personal information is kept confidential.

    Risks: Two consumers were not consistently treated with respect, impacting their dignity and choice.

    Recommendations: Ensure staff practice is respectful of each consumer's unique needs and preferences to support and maintain their dignity.

    Standard 2 Ongoing assessment and planning with consumersCompliant

    The service is compliant with this standard as all requirements are met, ensuring ongoing partnership in care planning.

    • Met Requirement 2(3)(a)Assessment and planning inform safe and effective care.
    • Met Requirement 2(3)(b)Needs, goals, preferences are identified and addressed in assessment and planning.
    • Met Requirement 2(3)(c)Assessment and planning involve ongoing partnership with consumers and relevant organizations.
    • Met Requirement 2(3)(d)Outcomes of assessment and planning are effectively communicated to the consumer and documented in care plans.
    • Met Requirement 2(3)(e)Care and services are reviewed regularly for effectiveness, especially when circumstances change or incidents impact needs.

    Standard 3 Personal care and clinical careCompliant

    The service is compliant with this standard as all requirements are met, ensuring safe and effective personal and clinical care.

    • Met Requirement 3(3)(a)Consumers receive best practice care tailored to their needs.
    • Met Requirement 3(3)(b)High impact or high prevalence risks are effectively managed.
    • Met Requirement 3(3)(c)Needs, goals and preferences of consumers nearing the end of life are recognized and addressed.
    • Met Requirement 3(3)(d)Deterioration or change in consumer’s condition is recognized and responded to timely.
    • Met Requirement 3(3)(e)Information about the consumer's condition, needs and preferences is documented and communicated effectively.
    • Met Requirement 3(3)(f)Timely and appropriate referrals are made to other care providers.
    • Met Requirement 3(3)(g)Infection-related risks are minimized through best practices in infection control and antibiotic use.

    Standard 4 Services and supports for daily livingCompliant

    The service is compliant with this standard as all requirements are met, ensuring services support consumers' independence and well-being.

    • Met Requirement 4(3)(a)Consumers receive safe and effective daily living supports that meet their needs.
    • Met Requirement 4(3)(b)Services promote emotional, spiritual, and psychological well-being of consumers.
    • Met Requirement 4(3)(c)Consumers are supported to participate in community activities and maintain social relationships.
    • Met Requirement 4(3)(d)Information about the consumer's condition, needs, and preferences is communicated effectively within the organization.
    • Met Requirement 4(3)(e)Timely referrals are made to other organizations for additional support.
    • Met Requirement 4(3)(f)Meals provided are varied, of suitable quality and quantity.
    • Met Requirement 4(3)(g)Equipment is safe, clean, well-maintained, and suitable for consumers' needs.

    Standard 5 Organisation’s service environmentCompliant

    The service is compliant with this standard as all requirements are met, ensuring a welcoming and safe environment.

    • Met Requirement 5(3)(a)Service environment is welcoming, clean, well-maintained, and supports consumers' sense of belonging.
    • Met Requirement 5(3)(b)Environment enables free movement indoors and outdoors.
    • Met Requirement 5(3)(c)Furniture, fittings, and equipment are safe, clean, well-maintained, and suitable for consumers.

    Standard 6 Feedback and complaintsCompliant

    The service is compliant with this standard as all requirements are met, ensuring an open feedback system.

    • Met Requirement 6(3)(a)Consumers and representatives feel safe to provide feedback and make complaints.
    • Met Requirement 6(3)(b)Access to advocates, language services, and methods for raising and resolving complaints is available.
    • Met Requirement 6(3)(c)Appropriate action is taken in response to complaints with an open disclosure process used when things go wrong.
    • Met Requirement 6(3)(d)Feedback and complaints are reviewed and used to improve the quality of care and services.

    Standard 7 Human resourcesCompliant

    The service is compliant with this standard as all requirements are met, ensuring a competent workforce.

    • Met Requirement 7(3)(a)Workforce planning and deployment enable safe and quality care.
    • Met Requirement 7(3)(b)Interactions with consumers are kind, caring, and respectful of their identity, culture, and diversity.
    • Met Requirement 7(3)(c)Workforce is competent with the necessary qualifications and knowledge to perform roles effectively.
    • Met Requirement 7(3)(d)Recruitment, training, equipping, and support of staff are aligned with required outcomes.
    • Met Requirement 7(3)(e)Regular assessment, monitoring, and review of workforce performance is undertaken.

    Recommendations: Complete overdue staff appraisals within three months to ensure ongoing performance management.

    Standard 8 Organisational governanceCompliant

    The service is compliant with this standard as all requirements are met, ensuring effective governance systems.

    • Met Requirement 8(3)(a)Consumers are engaged in the development, delivery, and evaluation of care and services.
    • Met Requirement 8(3)(b)Governing body promotes a culture of safe, inclusive, and quality care with accountability for their delivery.
    • Met Requirement 8(3)(c)Effective governance systems are in place for information management, continuous improvement, financial governance, workforce governance, regulatory compliance, feedback, and complaints.
    • Met Requirement 8(3)(d)Risk management systems address high impact risks, abuse prevention, incident management, and support consumers to live their best life.
    • Met Requirement 8(3)(e)Clinical governance framework includes antimicrobial stewardship, minimizing restraint use, and open disclosure practices.

    Generated by qwen2.5:32b on 11 June 2026 from the published Performance Report. AI output — may contain errors; verify against the source document and the official findings above.

  7. Site audit Performance Report

    A site audit was conducted with this service on 19 October 2022 to 21 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 13 April 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  10. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  11. Assessment contact Performance Report

    An assessment contact was conducted with this service on 27 January 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  12. Compliance monitoring update

    An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 18-19 February 2020 at Peter Arney Home to monitor the service’s progress in meeting the Aged Care Quality Standards. The Commission found the service complies with all Aged Care Quality Standards.

    source ↗
  13. Assessment

    Following a review audit the Commission made a decision on 22 October 2019 that this service met two of the eight Aged Care Quality Standards. The Commission decided not to vary the service's period of accreditation. The service remains accredited until 13 October 2021.

    source ↗
  14. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 October 2021.

    source ↗
  15. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 October 2018.

    source ↗
  16. Assessment
    source ↗
  17. Assessment
    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.