CareGraph

Casey Aged Care

active
ResidentialAged Care Group Pty LtdSite ARCH-05189Service aged care group pty ltd::casey aged care::narre warren::3805

Overview

ProviderAged Care Group Pty Ltd
Care typeResidential
Operational places155
RegionNarre Warren - South West (SA2)

Location

Narre Warren - South West (SA2)

300 Golf Links Road, NARRE WARREN, VIC, 3805

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 4Aug 2025 — 3Oct 2025 — 4Feb 2026 — 3May 2026 — 33Overall
Compliance5
Quality measures2
Residents' experience3
Staffing2
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202635232
Feb 202635233
Oct 202545333
Aug 202535332
May 202545432
Jan 202535331
Nov 202435331
Jul 202435421
May 202435321
Feb 202435321
Dec 202335321
Aug 202335421
May 202345441

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

10 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 29/05/2024 to 29/05/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 11 April 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Accreditation decision

    Following a site audit conducted on 22 May 2023 to 24 May 2023, the Commission made a decision on 07 July 2023 to re-accredit this service. The period of accreditation of the service will expire on 07 July 2026.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 22 May 2023 to 24 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 14 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Compliance monitoring update

    An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 3 March 2020, at Casey Aged Care to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

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  7. Assessment

    Following a site audit the Commission made a decision on 23 December 2019 that this service met six of the eight Aged Care Quality Standards. The service is re-accredited for three years until 14 March 2023.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 March 2020.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 March 2017.

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  10. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.