Carrum Downs Aged Care

active
ResidentialAged Care Group Pty LtdSite ARCH-05187Service aged care group pty ltd::carrum downs aged care::carrum downs::3201

Overview

Care typeResidential
Operational places50
RegionCarrum Downs (SA2)

Location

Carrum Downs (SA2)

80 William Road, CARRUM DOWNS, VIC, 3201

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 33Overall
Compliance5
Quality measures3
Residents' experience3
Staffing2
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202635332
Feb 202645333
Oct 202545334
Aug 202545333
May 202535131
Jan 202535431
Nov 202435331
Jul 202435431
May 202435431
Feb 202435431
Dec 202335431
Aug 202335431
May 202335431

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

11 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 25 June 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  2. Accreditation decision

    Following a site audit conducted on 14 March 2023 to 16 March 2023, the Commission made a decision on 03 May 2023 to re-accredit this service. The period of accreditation of the service will expire on 03 May 2026.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 30 November 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 14 March 2023 to 16 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 30 May 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Accreditation decision

    Following a site audit conducted on 04 February 2019 to 05 February 2019, the Commission made a decision on 17 March 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 27 October 2021. The period of accreditation of the service will expire on 30 November 2022.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 31 May 2022.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 31 May 2019.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards. This home remains accredited until 31 May 2018.

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  10. Assessment

    Following an audit we decided that this home met 33 of the 44 expected outcomes of the Accreditation Standards. We decided to vary this home’s accreditation period. This home is now accredited until 31 May 2018.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 September 2019.

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Regulatory actions

0 recorded

No regulatory actions recorded.