Grenoch Home

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ResidentialAged Care Deloraine IncSite ARCH-03439Service aged care deloraine inc::grenoch home::deloraine::7304

Overview

Care typeResidential
Operational places47
RegionDeloraine (SA2)

Location

Deloraine (SA2)

7 East Barrack Street, DELORAINE, TAS, 7304

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 5May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing4
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645344
Feb 202645244
Oct 202545244
Aug 202545345
May 202545345
Jan 202555545
Nov 202445345
Jul 202445335
May 202445335
Feb 202445534
Dec 202345433
Aug 202345432
May 202344533

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

13 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 21 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  2. Accreditation decision

    Following a site audit conducted on 04 April 2023 to 06 April 2023, the Commission made a decision on 28 May 2023 to re-accredit this service. The period of accreditation of the service will expire on 28 May 2026.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 24 November 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 04 April 2023 to 06 April 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 24 May 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 24 November 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Accreditation decision

    Following a site audit conducted on 11 March 2020 to 12 March 2020, the Commission made a decision on 16 April 2020 to re-accredit this service. The period of accreditation of the service will expire on 24 May 2022. The Performance Report is attached.

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  8. Compliance monitoring update

    An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 15 May 2019 at Grenoch Home to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

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  9. Serious risk decision

    On 19 March 2019 a delegate of the Aged Care Quality and Safety Commissioner made a decision in relation to Grenoch Home that failure to meet two expected outcomes in the Accreditation Standards placed the safety, health or wellbeing of consumers of the service at serious risk. An assessment contact was conducted on 15 May 2019 at Grenoch Home to monitor the service’s progress. The Aged Care Quality and Safety Commission found the service complies with all Accreditation Standards. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

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  10. Assessment

    Following an audit we decided that this home met 38 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 24 May 2020.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 24 May 2019.

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  12. Assessment
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  13. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.