ACH Group Residential Care - Kapara

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ResidentialAged Care & Housing Group IncSite ARCH-03786Service aged care & housing group inc::ach group residential care - kapara::glenelg south::5045

Overview

Care typeResidential
Operational places137
RegionGlenelg (SA) (SA2)

Location

Glenelg (SA) (SA2)

80 MOSELEY Street, GLENELG SOUTH, SA, 5045

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 4May 2025 — 4Aug 2025 — 3Oct 2025 — 3Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures1
Residents' experience3
Staffing5
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645135
Feb 202645333
Oct 202535233
Aug 202535233
May 202545333
Jan 202545333
Nov 202434333
Jul 202434332
May 202434342
Feb 202434341
Dec 202334242
Aug 202344442
May 202334332

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
17 Apr 2023Site AuditConsumer dignity and choiceCompliant
17 Apr 2023Site AuditOngoing assessment and planning with consumersCompliant
17 Apr 2023Site AuditPersonal care and clinical careCompliant
17 Apr 2023Site AuditServices and supports for daily livingCompliant
17 Apr 2023Site AuditOrganisation’s service environmentCompliant
17 Apr 2023Site AuditFeedback and complaintsCompliant
17 Apr 2023Site AuditHuman resourcesCompliant
17 Apr 2023Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

12 events

  1. Accreditation decision

    Following a site audit conducted on 21 March 2023 to 23 March 2023, the Commission made a decision on 17 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 17 April 2026.

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  2. Site Audit

    Prepared by Katrina Sharwood

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  3. Site audit Performance Report

    A site audit was conducted with this service on 21 March 2023 to 23 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 29 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 22 November 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 04 March 2021 to 05 March 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  7. Accreditation decision

    Following a site audit conducted on 28 to 31 January 2020, the Commission made a decision on 11 February 2020 to re-accredit this service. The period of accreditation of the service will expire on 29 March 2023. The Performance Report is attached.

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  8. Non-compliance update

    Following an assessment contact conducted on 23 September 2019, the Commission made a decision that the approved provider of the service is non-compliant with 1 requirements of the Aged Care Quality Standards.

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  9. Non-compliance update

    Following an assessment contact conducted on 24 July 2019, the Commission made a decision that the approved provider of the service is non-compliant with 3 requirements of the Aged Care Quality Standards.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 29 March 2020.

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  11. Assessment
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  12. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.