Aegis Hermitage

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ResidentialAegis Aged Care Group Pty LtdSite ARCH-05306Service aegis aged care group pty ltd::aegis hermitage::ellenbrook::6069

Overview

Care typeResidential
Operational places118
RegionEllenbrook (SA2)

Location

Ellenbrook (SA2)

5 Cottage Close, ELLENBROOK, WA, 6069

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures2
Residents' experience3
Staffing4
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645234
Feb 202645333
Oct 202545333
Aug 202545333
May 202545333
Jan 202545333
Nov 202445333
Jul 202435232
May 202435332
Feb 202435232
Dec 202335232
Aug 202345342
May 202335142

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
26 Nov 2024Site AuditConsumer dignity and choiceCompliant
26 Nov 2024Site AuditOngoing assessment and planning with consumersCompliant
26 Nov 2024Site AuditPersonal care and clinical careCompliant
26 Nov 2024Site AuditServices and supports for daily livingCompliant
26 Nov 2024Site AuditOrganisation’s service environmentCompliant
26 Nov 2024Site AuditFeedback and complaintsCompliant
26 Nov 2024Site AuditHuman resourcesCompliant
26 Nov 2024Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

11 events

  1. Accreditation decision

    Following a site audit conducted on 15 October 2024 to 17 October 2024, the Commission made a decision on 26 November 2024 to re-accredit this service. The period of accreditation of the service will expire on 11 March 2028.

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  2. Site Audit

    Prepared by N Chahal

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  3. Site audit Performance Report

    A site audit was conducted with this service on 15/10/2024 to 17/10/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Accreditation decision

    Following a site audit conducted on 01 February 2022 to 03 February 2022, the Commission made a decision on 11 March 2022 to re-accredit this service. The period of accreditation of the service will expire on 11 March 2025.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 01 February 2022 to 03 February 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 24 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 24 December 2021.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 24 June 2021.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 24 June 2018.

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  10. Assessment
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  11. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.