Aegis Ellenvale

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ResidentialAegis Aged Care Group Pty LtdSite ARCH-05295Service aegis aged care group pty ltd::aegis ellenvale::broadwater::6280

Overview

Care typeResidential
Operational places140
RegionBusselton - West (SA2)

Location

Busselton - West (SA2)

Cnr Broadwater Blvd & Bell Dr -, BROADWATER, WA, 6280

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 3May 2026 — 33Overall
Compliance5
Quality measures1
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202635133
Feb 202635332
Oct 202545333
Aug 202545343
May 202545343
Jan 202545343
Nov 202445343
Jul 202445443
May 202445343
Feb 202445443
Dec 202345443
Aug 202345432
May 202335132

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
28 June 2024Site AuditConsumer dignity and choiceCompliant
28 June 2024Site AuditOngoing assessment and planning with consumersCompliant
28 June 2024Site AuditPersonal care and clinical care NotCompliant
28 June 2024Site AuditServices and supports for daily livingCompliant
28 June 2024Site AuditOrganisation’s service environmentCompliant
28 June 2024Site AuditFeedback and complaintsCompliant
28 June 2024Site AuditHuman resourcesCompliant
28 June 2024Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

11 events

  1. Assessment

    The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 14 August 2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.

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  2. Accreditation decision

    Following a site audit conducted on 14/05/2024 to 16/05/2024, the Commission made a decision on 28/06/2024 to re-accredit this service. The period of accreditation of the service will expire on 16/08/2027

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  3. Site Audit

    Prepared by Katherine Richards

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  4. Site audit Performance Report

    A site audit was conducted with this service on 14/05/2024 to 16/05/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Accreditation decision

    Following a site audit conducted on 15 June 2021 to 17 June 2021, the Commission made a decision on 16 August 2021 to re-accredit this service. The period of accreditation of the service will expire on 16 August 2024.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 24 January 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Site audit Performance Report

    A site audit was conducted with this service on 15 June 2021 to 17 June 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 July 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 24 January 2021.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 24 January 2018.

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  11. Assessment

    This is a new home and is accredited for one year until 24 January 2015. We made the decision on 24 January 2014.

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Regulatory actions

0 recorded

No regulatory actions recorded.