Advantaged Care at Prestons Lodge

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ResidentialAdvantaged Care 2 Pty LimitedSite ARCH-04877Service advantaged care 2 pty limited::advantaged care at prestons lodge::prestons::2170

Overview

Care typeResidential
Operational places132
RegionPrestons (SA2)

Location

Prestons (SA2)

18 Melaleuca Place, PRESTONS, NSW, 2170

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 33Overall
Compliance5
Quality measures3
Residents' experience3
Staffing2
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202635332
Feb 202645533
Oct 202545333
Aug 202545433
May 202545433
Jan 202545433
Nov 202445433
Jul 202445433
May 202445433
Feb 202445543
Dec 202345542
Aug 202344442
May 202334432

Compliance findings

10 recorded

DateTypeRequirementSeverityFindingStatus
27 Sept 2024Assessment contact (performance assessment) – sitePersonal care and clinical careNot applicable
27 Sept 2024Assessment contact (performance assessment) – siteOrganisational governanceNot applicable
11 Aug 2023Site AuditConsumer dignity and choiceCompliant
11 Aug 2023Site AuditOngoing assessment and planning with consumersCompliant
11 Aug 2023Site AuditPersonal care and clinical careCompliant
11 Aug 2023Site AuditServices and supports for daily livingCompliant
11 Aug 2023Site AuditOrganisation’s service environmentCompliant
11 Aug 2023Site AuditFeedback and complaintsCompliant
11 Aug 2023Site AuditHuman resourcesCompliant
11 Aug 2023Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

13 events

  1. Assessment contact (performance assessment) – site

    Prepared by Therese Solomon

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 21 August 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Accreditation decision

    Following a site audit conducted on 11 July 2023 to 13 July 2023, the Commission made a decision on 11 August 2023 to re-accredit this service. The period of accreditation of the service will expire on 23 September 2026.

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  4. Site Audit

    Prepared by K. Richards

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  5. Site audit Performance Report

    A site audit was conducted with this service on 11 July 2023 to 13 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Accreditation decision

    Following a site audit conducted on 23 June 2021 to 25 June 2021, the Commission made a decision on 23 September 2021 to re-accredit this service. The period of accreditation of the service will expire on 23 September 2023.

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  7. Site audit Performance Report

    A site audit was conducted with this service on 23 June 2021 to 25 June 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 17 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Assessment contact Performance Report

    An assessment contact was conducted with this service on 07 January 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  10. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 17 May 2021.

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  11. Serious risk decision

    On 26 November 2018 a delegate of the CEO of the Quality Agency made a decision in relation to Advantaged Care at Prestons Lodge that failure to meet one expected outcome in the Accreditation Standards placed the safety, health or wellbeing of care recipients of the service at serious risk. An assessment contact was conducted on 9 January 2019 at Advantaged Care at Prestons Lodge to monitor the service’s progress. The Aged Care Quality and Safety Commission found the service complies with all Accreditation Standards. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

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  12. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 17 November 2020.

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  13. Assessment

    This is a new home and is accredited for one year until 17 November 2017. We made the decision on 17 November 2016.

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Regulatory actions

0 recorded

No regulatory actions recorded.