Aberlea Inc

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ResidentialAberlea IncSite ARCH-03648Service aberlea inc::aberlea inc::mortlake::3272

Overview

Care typeResidential
Operational places40
RegionMoyne - East (SA2)

Location

Moyne - East (SA2)

30 Shaw Street, MORTLAKE, VIC, 3272

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 55Overall
Compliance5
Quality measures5
Residents' experience4
Staffing5
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 94% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202655545
Feb 202645544
Oct 202545543
Aug 202545443
May 202545243
Jan 202545143
Nov 202445243
Jul 202445333
May 202445334
Feb 202445333
Dec 202345333
Aug 202345143
May 202345243

Compliance findings

10 recorded

DateTypeRequirementSeverityFindingStatus
19 Aug 2024Assessment contact (performance assessment) – sitePersonal care and clinical careNot applicable
19 Aug 2024Assessment contact (performance assessment) – siteOrganisational governanceNot applicable
10 Jan 2023Site AuditConsumer dignity and choiceCompliant
10 Jan 2023Site AuditOngoing assessment and planning with consumersCompliant
10 Jan 2023Site AuditPersonal care and clinical careCompliant
10 Jan 2023Site AuditServices and supports for daily livingCompliant
10 Jan 2023Site AuditOrganisation’s service environmentCompliant
10 Jan 2023Site AuditFeedback and complaintsCompliant
10 Jan 2023Site AuditHuman resourcesCompliant
10 Jan 2023Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

12 events

  1. Assessment contact (performance assessment) – site

    Prepared by N Eastwood

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 06/08/2024 to 06/08/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Accreditation decision

    Following a site audit conducted on 22 November 2022 to 24 November 2022, the Commission made a decision on 10 January 2023 to re-accredit this service. The period of accreditation of the service will expire on 10 January 2026.

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  4. Site Audit

    Prepared by L. Malone

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  5. Site audit Performance Report

    A site audit was conducted with this service on 22 November 2022 to 24 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 01 February 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 17 August 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 16 February 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 17 August 2021.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 17 August 2018.

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  11. Assessment
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  12. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.