The Willows Private Nursing Home Pty Ltd

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RegisteredABN 68002959800Provider the willows private nursing home pty ltd

Registration

ACQSC Provider Register (Aged Care Act 2024)

RegisteredRegistered 01 Nov 202528 Oct 2027

  • Category 6 - Residential care (including respite)

    Residential clinical careResidential accommodationResidential non-clinical careResidential everyday living

Services

1 recorded

  • The Willows Private Nursing Home Pty Ltd

    Residential40 placesAshfield - North (SA2)

    84 Orpington Street, ASHFIELD, NSW, 2131

    4 overall May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 4, experience 4, staffing 3)

Service locations

1 mapped

Compliance findings

8 recorded

DateServiceTypeRequirementSeverityFindingStatus
13 Jan 2023The Willows Private Nursing Home Pty LtdAccreditation decisionOrganisational governanceCompliant
13 Jan 2023The Willows Private Nursing Home Pty LtdAccreditation decisionHuman resourcesCompliant
13 Jan 2023The Willows Private Nursing Home Pty LtdAccreditation decisionFeedback and complaintsCompliant
13 Jan 2023The Willows Private Nursing Home Pty LtdAccreditation decisionOrganisation’s service environmentCompliant
13 Jan 2023The Willows Private Nursing Home Pty LtdAccreditation decisionServices and supports for daily livingCompliant
13 Jan 2023The Willows Private Nursing Home Pty LtdAccreditation decisionPersonal care and clinical careCompliant
13 Jan 2023The Willows Private Nursing Home Pty LtdAccreditation decisionOngoing assessment and planning with consumersCompliant
13 Jan 2023The Willows Private Nursing Home Pty LtdAccreditation decisionConsumer dignity and choiceCompliant

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    The Willows Private Nursing Home Pty Ltd

    Prepared by James Howard

    Following a site audit conducted on 07 December 2022 to 09 December 2022, the Commission made a decision on 13 January 2023 to re-accredit this service. The period of accreditation of the service will expire on 13 January 2026.

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  2. Site audit Performance Report

    The Willows Private Nursing Home Pty Ltd

    A site audit was conducted with this service on 07 December 2022 to 09 December 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Exceptional Circumstances

    The Willows Private Nursing Home Pty Ltd

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 28 February 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Compliance monitoring update

    The Willows Private Nursing Home Pty Ltd

    An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 20 August 2019 at The Willows Private Nursing Home Pty Ltd to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

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  5. Assessment

    The Willows Private Nursing Home Pty Ltd

    Following an audit we decided that this service met 42 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 28 August 2022.

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  6. Assessment

    The Willows Private Nursing Home Pty Ltd

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 28 September 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 28 August 2019. The reconsideration decision and audit report is attached.

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  7. Assessment

    The Willows Private Nursing Home Pty Ltd

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 28 September 2018.

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  8. Assessment

    The Willows Private Nursing Home Pty Ltd

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  9. Assessment

    The Willows Private Nursing Home Pty Ltd

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Regulatory actions

0 recorded

No regulatory actions recorded.