TBG Senior Living Services Pty Ltd
activeRegistration
ACQSC Provider Register (Aged Care Act 2024)
Category 1 - Home and community services
Category 2 - Assistive technology and home modifications
Category 3 - Advisory and support services
Category 4 - Personal care and care support in the home or community (including respite)
Category 5 - Nursing and transition care
Category 6 - Residential care (including respite)
Services
2 recorded
Anthem
25 Retford Road, BOWRAL, NSW, 2576
Anthem at Home
25 Retford Road, BOWRAL, NSW, 2576
Service locations
2 mapped
Compliance findings
10 recorded
| Date | Service | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|---|
| 21 June 2024 | Anthem | Assessment contact (performance assessment) – site | – | – | Personal care and clinical care | Not Applicable |
| 21 June 2024 | Anthem | Assessment contact (performance assessment) – site | – | – | Organisational governance | Not Applicable |
| 20 May 2023 | Anthem | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 20 May 2023 | Anthem | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 20 May 2023 | Anthem | Site Audit | – | – | Personal care and clinical care | Compliant |
| 20 May 2023 | Anthem | Site Audit | – | – | Services and supports for daily living | Compliant |
| 20 May 2023 | Anthem | Site Audit | – | – | Organisation’s service environment | Compliant |
| 20 May 2023 | Anthem | Site Audit | – | – | Feedback and complaints | Compliant |
| 20 May 2023 | Anthem | Site Audit | – | – | Human resources | Compliant |
| 20 May 2023 | Anthem | Site Audit | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
13 events
- Assessment contact (performance assessment) – sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 14/05/2024 to 14/05/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 04 April 2023 to 06 April 2023, the Commission made a decision on 20 May 2023 to re-accredit this service. The period of accreditation of the service will expire on 20 May 2026.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 04 April 2023 to 06 April 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 6 July 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 06 January 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 29 September 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Non-compliance update
Following an assessment contact conducted on 28 November 2019, the Commission made a decision that the approved provider of the service is non-compliant with 2 requirements of the Aged Care Quality Standards.
source ↗ - Assessment
Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 July 2022.
source ↗ - Assessment
Following an audit we decided that this home met 43 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 July 2019. While the assessment team recommended the home met 44 expected outcomes we came to a different finding and found that the home does not meet expected outcome 4.2 Regulatory compliance.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.