St Agnes' Care & Lifestyle

active
RegisteredABN 98002683703Provider st agnes' care & lifestyle

Registration

ACQSC Provider Register (Aged Care Act 2024)

RegisteredRegistered 01 Nov 202528 June 2028

  • Category 1 - Home and community services

    Home maintenance and repairsMealsDomestic assistanceTransport

  • Category 2 - Assistive technology and home modifications

    Equipment and productsHome adjustments

  • Category 3 - Advisory and support services

    Hoarding and squalor assistanceSocial support and community engagement

  • Category 4 - Personal care and care support in the home or community (including respite)

    Home or community general respiteTherapeutic services for independent livingCommunity cottage respitePersonal careNutritionRestorative care managementCare managementAllied health and therapy

  • Category 5 - Nursing and transition care

    Nursing care

  • Category 6 - Residential care (including respite)

    Residential accommodationResidential clinical careResidential non-clinical careResidential everyday living

Services

4 recorded

  • Emmaus

    Residential116 placesPort Macquarie - South (SA2)

    16 Colonel Barney Drive, PORT MACQUARIE, NSW, 2444

    4 overall May 2023 — 4Aug 2023 — 3Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 3Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 4, staffing 2)

  • Emmaus Village

    Residential94 placesPort Macquarie - South (SA2)

    16 Colonel Barney Drive, PORT MACQUARIE, NSW, 2444

    4 overall May 2025 — 4Aug 2025 — 5Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 4, quality 2, experience 4, staffing 4)

  • St Agnes Home Care

    Home Care0 placesPort Macquarie - East (SA2)

    49 Hay Street, PORT MACQUARIE, NSW, 2444

  • St Agnes Site

    Residential124 placesPort Macquarie - South (SA2)

    2 Lochinvar Place, PORT MACQUARIE, NSW, 2444

    4 overall May 2023 — 3Aug 2023 — 4Dec 2023 — 3Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 4, staffing 2)

Service locations

4 mapped

Compliance findings

16 recorded

DateServiceTypeRequirementSeverityFindingStatus
08 June 2023EmmausAccreditation decisionConsumer dignity and choiceCompliant
08 June 2023EmmausAccreditation decisionOrganisational governanceCompliant
08 June 2023EmmausAccreditation decisionHuman resourcesCompliant
08 June 2023EmmausAccreditation decisionFeedback and complaintsCompliant
08 June 2023EmmausAccreditation decisionOrganisation’s service environmentCompliant
08 June 2023EmmausAccreditation decisionServices and supports for daily livingCompliant
08 June 2023EmmausAccreditation decisionPersonal care and clinical careCompliant
08 June 2023EmmausAccreditation decisionOngoing assessment and planning with consumersCompliant
17 Apr 2023St Agnes SiteSite AuditOrganisational governanceCompliant
17 Apr 2023St Agnes SiteSite AuditHuman resourcesCompliant
17 Apr 2023St Agnes SiteSite AuditFeedback and complaintsCompliant
17 Apr 2023St Agnes SiteSite AuditOrganisation’s service environmentCompliant
17 Apr 2023St Agnes SiteSite AuditServices and supports for daily livingCompliant
17 Apr 2023St Agnes SiteSite AuditPersonal care and clinical careCompliant
17 Apr 2023St Agnes SiteSite AuditOngoing assessment and planning with consumersCompliant
17 Apr 2023St Agnes SiteSite AuditConsumer dignity and choiceCompliant

Accreditation & assessment timeline

23 events

  1. Accreditation decision

    Emmaus Village

    Following a site audit conducted on 10/09/2024 to 12/09/2024, the Commission made a decision on 23/10/2024 to re-accredit this service. The period of accreditation of the service will expire on 19/02/2028.

    source ↗
  2. Site audit Performance Report

    Emmaus Village

    A site audit was conducted with this service on 10/09/2024 to 12/09/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  3. Accreditation decision

    Emmaus Village

    Following an application for accreditation, the Commission made a decision on 06 December 2023 to accredit this commencing service. The period of accreditation of the service will expire on 19 February 2025.

    source ↗
  4. Accreditation decision

    Emmaus

    Prepared by G Cherry

    Following a site audit conducted on 02 May 2023 to 04 May 2023, the Commission made a decision on 08 June 2023 to re-accredit this service. The period of accreditation of the service will expire on 06 July 2026.

    source ↗
  5. Site audit Performance Report

    Emmaus

    A site audit was conducted with this service on 02 May 2023 to 04 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  6. Accreditation decision

    St Agnes Site

    Following a site audit conducted on 07 March 2023 to 09 March 2023, the Commission made a decision on 17 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 17 April 2026.

    source ↗
  7. Site Audit

    St Agnes Site

    Prepared by A. Douglas

    source ↗
  8. Site audit Performance Report

    St Agnes Site

    A site audit was conducted with this service on 07 March 2023 to 09 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  9. Exceptional Circumstances

    St Agnes Site

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 13 May 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  10. Exceptional Circumstances

    St Agnes Site

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 November 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  11. Exceptional Circumstances

    St Agnes Site

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 May 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  12. Assessment contact Performance Report

    Emmaus

    An assessment contact was conducted with this service on 19 October 2021 to 22 October 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  13. Accreditation decision

    Emmaus

    Following a site audit conducted on 27 October 2020 to 29 October 2020, the Commission made a decision on 06 January 2021 to re-accredit this service. The period of accreditation of the service will expire on 06 July 2023.

    source ↗
  14. Exceptional Circumstances

    Emmaus

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 June 2021.

    source ↗
  15. Site audit Performance Report

    Emmaus

    A site audit was conducted with this service on 27 October 2020 to 29 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  16. Exceptional Circumstances

    Emmaus

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 1 December 2020. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  17. Assessment

    St Agnes Site

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 November 2021.

    source ↗
  18. Assessment

    Emmaus

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 June 2020.

    source ↗
  19. Assessment

    St Agnes Site

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 November 2018.

    source ↗
  20. Assessment

    Emmaus

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 June 2017.

    source ↗
  21. Assessment

    St Agnes Site

    source ↗
  22. Assessment

    Emmaus

    source ↗
  23. Assessment

    St Agnes Site

    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.