Quirindi Care Services Limited

active
Provider quirindi care services limited

Services

1 recorded

  • Eloura

    Residential68 placesQuirindi (SA2)

    10 Tebbutt Street, QUIRINDI, NSW, 2343

    overall May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 3Aug 2025 — 4 (compliance , quality , experience , staffing )

Service locations

1 mapped

Compliance findings

8 recorded

DateServiceTypeRequirementSeverityFindingStatus
02 Dec 2022ElouraAccreditation decisionOrganisational governanceCompliant
02 Dec 2022ElouraAccreditation decisionHuman resourcesCompliant
02 Dec 2022ElouraAccreditation decisionFeedback and complaintsCompliant
02 Dec 2022ElouraAccreditation decisionOrganisation’s service environmentCompliant
02 Dec 2022ElouraAccreditation decisionServices and supports for daily livingCompliant
02 Dec 2022ElouraAccreditation decisionPersonal care and clinical careCompliant
02 Dec 2022ElouraAccreditation decisionOngoing assessment and planning with consumersCompliant
02 Dec 2022ElouraAccreditation decisionConsumer dignity and choiceCompliant

Accreditation & assessment timeline

15 events

  1. Assessment

    Eloura

    The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 4 July 2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.

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  2. Accreditation decision

    Eloura

    Following a site audit conducted on 11/02/2025 to 13/02/2025, the Commission made a decision on 20/03/2025 to re-accredit this service. The period of accreditation of the service will expire on 09/06/2028.

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  3. Site audit Performance Report

    Eloura

    A site audit was conducted with this service on 11/02/2025 to 13/02/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Accreditation decision

    Eloura

    Prepared by Alice Redden

    Following a site audit conducted on 01 November 2022 to 03 November 2022, the Commission made a decision on 02 December 2022 to re-accredit this service. The period of accreditation of the service will expire on 09 June 2025.

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  5. Exceptional Circumstances

    Eloura

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 9 June 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Site audit Performance Report

    Eloura

    A site audit was conducted with this service on 01 November 2022 to 03 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  7. Accreditation decision

    Eloura

    Following a site audit conducted on 27 April 2021 to 30 April 2021, the Commission made a decision on 09 June 2021 to re-accredit this service. The period of accreditation of the service will expire on 09 December 2022.

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  8. Site audit Performance Report

    Eloura

    A site audit was conducted with this service on 27 April 2021 to 30 April 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  9. Exceptional Circumstances

    Eloura

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 14 July 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  10. Exceptional Circumstances

    Eloura

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 14 January 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  11. Compliance monitoring update

    Eloura

    An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 07 January 2020 at Eloura to monitor the service’s progress in meeting the Aged Care Quality Standards. The Commission found the service complies with all Aged Care Quality Standards.

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  12. Assessment

    Eloura

    Following an audit we decided that this service met 36 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 14 July 2020.

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  13. Assessment

    Eloura

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 July 2019.

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  14. Assessment

    Eloura

    source ↗
  15. Assessment

    Eloura

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Regulatory actions

0 recorded

No regulatory actions recorded.