Pyramid Residential Care Centre

active
RegisteredABN 58361125442Provider pyramid residential care centre

Registration

ACQSC Provider Register (Aged Care Act 2024)

RegisteredRegistered 01 Nov 202528 Aug 2027

  • Category 6 - Residential care (including respite)

    Residential everyday livingResidential clinical careResidential accommodationResidential non-clinical care

Services

1 recorded

  • Pyramid Residential Care Centre

    Residential83 placesGordonvale - Trinity (SA2)

    65 Cairns Road, GORDONVALE, QLD, 4865

    4 overall May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 4, staffing 3)

Service locations

1 mapped

Compliance findings

8 recorded

DateServiceTypeRequirementSeverityFindingStatus
11 May 2023Pyramid Residential Care CentreAccreditation decisionOrganisational governanceCompliant
11 May 2023Pyramid Residential Care CentreAccreditation decisionHuman resourcesCompliant
11 May 2023Pyramid Residential Care CentreAccreditation decisionFeedback and complaintsCompliant
11 May 2023Pyramid Residential Care CentreAccreditation decisionOrganisation’s service environmentCompliant
11 May 2023Pyramid Residential Care CentreAccreditation decisionServices and supports for daily livingCompliant
11 May 2023Pyramid Residential Care CentreAccreditation decisionPersonal care and clinical careCompliant
11 May 2023Pyramid Residential Care CentreAccreditation decisionOngoing assessment and planning with consumersCompliant
11 May 2023Pyramid Residential Care CentreAccreditation decisionConsumer dignity and choiceCompliant

Accreditation & assessment timeline

17 events

  1. Assessment contact Performance Report

    Pyramid Residential Care Centre

    An assessment contact was conducted with this service on 05 June 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  2. Assessment contact Performance Report

    Pyramid Residential Care Centre

    An assessment contact was conducted with this service on 05 March 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Accreditation decision

    Pyramid Residential Care Centre

    Prepared by S Turner

    Following a site audit conducted on 11 April 2023 to 14 April 2023, the Commission made a decision on 11 May 2023 to re-accredit this service. The period of accreditation of the service will expire on 16 September 2026.

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  4. Site audit Performance Report

    Pyramid Residential Care Centre

    A site audit was conducted with this service on 11 April 2023 to 14 April 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Assessment contact Performance Report

    Pyramid Residential Care Centre

    An assessment contact was conducted with this service on 21 June 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Accreditation decision

    Pyramid Residential Care Centre

    Following a site audit conducted on 27 July 2021 to 29 July 2021, the Commission made a decision on 16 September 2021 to re-accredit this service. The period of accreditation of the service will expire on 16 September 2023.

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  7. Site audit Performance Report

    Pyramid Residential Care Centre

    A site audit was conducted with this service on 27 July 2021 to 29 July 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  8. Assessment contact Performance Report

    Pyramid Residential Care Centre

    An assessment contact was conducted with this service on 12 April 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  9. Accreditation decision

    Pyramid Residential Care Centre

    Following a site audit conducted on 18 August 2020 to 21 August 2020, the Commission made a decision on 29 September 2020 to re-accredit this service for a further period. The decision on the service’s accreditation period was affirmed following reconsideration on 27 October 2020. The period of accreditation of the service will expire on 11 October 2021.

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  10. Exceptional Circumstances

    Pyramid Residential Care Centre

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 April 2021.

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  11. Site audit Performance Report

    Pyramid Residential Care Centre

    A site audit was conducted with this service on 18 August 2020 to 21 August 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  12. Non-compliance update

    Pyramid Residential Care Centre

    Following an assessment contact conducted on 16 January 2020, the Commission made a decision that the approved provider of the service is non-compliant with eight requirements of the Aged Care Quality Standards.

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  13. Serious risk decision

    Pyramid Residential Care Centre

    Following a site audit conducted on 30 July 2019 to 2 August 2019, a delegate of the Aged Care Quality and Safety Commissioner made a finding that Pyramid Residential Care Centre failed to meet seven Aged Care Quality Standards (Quality Standards) in relation to Pyramid Residental Care Centre. On 31 October 2019 a decision was made that failure to meet seven Quality Standards has placed the safety, health or well-being of an aged care consumer/s of the service at serious risk. The Department of Health has been notified of the risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

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  14. Assessment

    Pyramid Residential Care Centre

    Following a site audit the Commission made a decision on 20 September 2019 that this service met one of the eight Aged Care Quality Standards. The service is re-accredited for one year until 11 October 2020.

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  15. Assessment

    Pyramid Residential Care Centre

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 October 2019.

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  16. Assessment

    Pyramid Residential Care Centre

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  17. Assessment

    Pyramid Residential Care Centre

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Regulatory actions

0 recorded

No regulatory actions recorded.