NCN Health

active
RegisteredABN 24620742736Provider ncn health

Registration

ACQSC Provider Register (Aged Care Act 2024)

RegisteredRegistered 01 Nov 202528 June 2028

  • Category 1 - Home and community services

    TransportDomestic assistanceMealsHome maintenance and repairs

  • Category 2 - Assistive technology and home modifications

    Home adjustmentsEquipment and products

  • Category 3 - Advisory and support services

    Social support and community engagementHoarding and squalor assistance

  • Category 4 - Personal care and care support in the home or community (including respite)

    Restorative care managementPersonal careCommunity cottage respiteNutritionCare managementHome or community general respiteAllied health and therapyTherapeutic services for independent living

  • Category 5 - Nursing and transition care

    Nursing care

  • Category 6 - Residential care (including respite)

    Residential everyday livingResidential clinical careResidential non-clinical careResidential accommodation

Services

5 recorded

  • Banawah

    Residential20 placesNumurkah (SA2)

    36-38 McDonell Street, NATHALIA, VIC, 3638

    4 overall May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 5Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 5Oct 2025 — 5Feb 2026 — 4May 2026 — 4 (compliance 5, quality 1, experience 4, staffing 5)

  • Irvin House

    Residential30 placesCobram (SA2)

    24-32 Broadway Street, COBRAM, VIC, 3644

    4 overall May 2023 — 4Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 4Jul 2024 — 4Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 3Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 1, experience 4, staffing 5)

  • Karinya

    Residential30 placesNumurkah (SA2)

    2 Katamatite-Nathalia Road, NUMURKAH, VIC, 3636

    5 overall May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 5 (compliance 5, quality 4, experience 4, staffing 5)

  • NCN Health Home Care Packages

    Home Care0 placesCobram (SA2)

    Cobram District Hospital, Broadway Street, COBRAM, VIC, 3644

  • Numurkah Pioneers Memorial Lodge

    Residential36 placesNumurkah (SA2)

    13 Katamatite-Nathalia Road, NUMURKAH, VIC, 3636

    4 overall Feb 2024 — 4May 2024 — 4Jul 2024 — 5Nov 2024 — 5Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 5Feb 2026 — 4May 2026 — 4 (compliance 5, quality 2, experience 4, staffing 5)

Service locations

5 mapped

Compliance findings

8 recorded

DateServiceTypeRequirementSeverityFindingStatus
22 Mar 2023BanawahSite AuditConsumer dignity and choiceCompliant
22 Mar 2023BanawahSite AuditOngoing assessment and planning with consumersCompliant
22 Mar 2023BanawahSite AuditPersonal care and clinical careCompliant
22 Mar 2023BanawahSite AuditServices and supports for daily livingCompliant
22 Mar 2023BanawahSite AuditOrganisation’s service environmentCompliant
22 Mar 2023BanawahSite AuditFeedback and complaintsCompliant
22 Mar 2023BanawahSite AuditHuman resourcesCompliant
22 Mar 2023BanawahSite AuditOrganisational governanceCompliant

Accreditation & assessment timeline

11 events

  1. Exceptional Circumstances

    Banawah

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 28 October 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  2. Accreditation decision

    Banawah

    Following a site audit conducted on 07 February 2023 to 09 February 2023, the Commission made a decision on 22 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 22 March 2026.

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  3. Site Audit

    Banawah

    Prepared by K. Spurrell

    source ↗
  4. Site audit Performance Report

    Banawah

    A site audit was conducted with this service on 07 February 2023 to 09 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  5. Exceptional Circumstances

    Banawah

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 28 April 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  6. Exceptional Circumstances

    Banawah

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 28 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  7. Assessment

    Banawah

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 28 April 2022.

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  8. Assessment

    Banawah

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 28 August 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 28 April 2019. The reconsideration decision and audit report is attached.

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  9. Assessment

    Banawah

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 28 August 2018.

    source ↗
  10. Assessment

    Banawah

    source ↗
  11. Assessment

    Banawah

    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.