East Grampians Health Service

active
RegisteredABN 93473547006Provider east grampians health service

Registration

ACQSC Provider Register (Aged Care Act 2024)

RegisteredRegistered 01 Nov 202528 Aug 2026

  • Category 1 - Home and community services

    TransportDomestic assistanceHome maintenance and repairsMeals

  • Category 2 - Assistive technology and home modifications

    Equipment and productsHome adjustments

  • Category 3 - Advisory and support services

    Hoarding and squalor assistanceSocial support and community engagement

  • Category 4 - Personal care and care support in the home or community (including respite)

    Personal careCare managementRestorative care managementAllied health and therapyNutritionTherapeutic services for independent livingCommunity cottage respiteHome or community general respite

  • Category 5 - Nursing and transition care

    Nursing care

  • Category 6 - Residential care (including respite)

    Residential non-clinical careResidential everyday livingResidential accommodationResidential clinical care

Services

4 recorded

  • 70 Lowe Street

    Residential45 placesArarat (SA2)

    70 Lowe Street, ARARAT, VIC, 3377

    4 overall May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 5, quality 3, experience 4, staffing 5)

  • EGHS at Home

    Home Care0 placesArarat (SA2)

    5 Girdlestone Street, ARARAT, VIC, 3377

  • Garden View Court Hostel

    Residential24 placesArarat (SA2)

    70 Lowe Street, ARARAT, VIC, 3377

    4 overall May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 3May 2024 — 3Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 5May 2026 — 4 (compliance 5, quality 3, experience 4, staffing 5)

  • Willaura Aged Care

    Residential12 placesArarat Surrounds (SA2)

    21 DELACOMBE Way, WILLAURA, VIC, 3379

    5 overall Aug 2025 — 5Oct 2025 — 5Feb 2026 — 4May 2026 — 5 (compliance 5, quality 5, experience 4, staffing 5)

Service locations

4 mapped

Compliance findings

8 recorded

DateServiceTypeRequirementSeverityFindingStatus
10 Nov 202270 Lowe StreetSite AuditConsumer dignity and choiceCompliant
10 Nov 202270 Lowe StreetSite AuditOngoing assessment and planning with consumersCompliant
10 Nov 202270 Lowe StreetSite AuditPersonal care and clinical careCompliant
10 Nov 202270 Lowe StreetSite AuditServices and supports for daily livingCompliant
10 Nov 202270 Lowe StreetSite AuditOrganisation’s service environmentCompliant
10 Nov 202270 Lowe StreetSite AuditFeedback and complaintsCompliant
10 Nov 202270 Lowe StreetSite AuditHuman resourcesCompliant
10 Nov 202270 Lowe StreetSite AuditOrganisational governanceCompliant

Accreditation & assessment timeline

16 events

  1. Accreditation decision

    Garden View Court Hostel

    Following a site audit conducted on 27 September 2022 to 30 September 2022, the Commission made a decision on 10 November 2022 to re-accredit this service. The period of accreditation of the service will expire on 10 November 2025.

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  2. Accreditation decision

    70 Lowe Street

    Following a site audit conducted on 27 September 2022 to 30 September 2022, the Commission made a decision on 10 November 2022 to re-accredit this service. The period of accreditation of the service will expire on 10 November 2025.

    source ↗
  3. Site Audit

    70 Lowe Street

    Prepared by D. Fekonja

    source ↗
  4. Site audit Performance Report

    Garden View Court Hostel

    A site audit was conducted with this service on 27 September 2022 to 30 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  5. Site audit Performance Report

    70 Lowe Street

    A site audit was conducted with this service on 27 September 2022 to 30 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  6. Exceptional Circumstances

    70 Lowe Street

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 December 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  7. Exceptional Circumstances

    70 Lowe Street

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  8. Exceptional Circumstances

    70 Lowe Street

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 December 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  9. Assessment

    Garden View Court Hostel

    Following a site audit the Commission made a decision on 12 December 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for three years until 20 January 2023.

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  10. Assessment

    70 Lowe Street

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 June 2021.

    source ↗
  11. Assessment

    Garden View Court Hostel

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 January 2020.

    source ↗
  12. Assessment

    70 Lowe Street

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 June 2018.

    source ↗
  13. Assessment

    Garden View Court Hostel

    source ↗
  14. Assessment

    70 Lowe Street

    source ↗
  15. Assessment

    Garden View Court Hostel

    source ↗
  16. Assessment

    70 Lowe Street

    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.